Question about Sony COMBO |CRX850E SLIM % (CRX850E) Burner

1 Answer

My sony crx 850e cdrwdvd drive will not read discs

I've been on the dell site and gone through all the systems check ups using the f12 button during start up, and the laptop is happy that the drive is functioning ok (Which it is, well, it make all the right noises and lights are flashing when a disc is in it) but it will not complete the 'read' test.
The drive sounds like its trying but i get nothing from any disc???????
Please advise

Posted by on

  • tessdougall Dec 17, 2008

    similar problem. It will play audio CDs, but when I put a DVD in it, it makes lots of noises, keeps trying to start, but the system tells me there is no disk in drive. I'm wondering if I need to replace the drive

  • Anonymous Dec 24, 2008

    Same problem here...CDs are OK but DVDs are making lots of noise



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.


    An expert that got 20 achievements.


    An expert that got 10 achievements.

  • Sony Master
  • 28,695 Answers

As you have a Sony drive, I would quiz the Sony site.
Sony USA Electronics PlayStation Movies Music Product Support

Posted on Jul 13, 2017


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 22 Answers

SOURCE: Sony crx320e cannot read cd but can read dvd.

Have you tried the latest firmware?

Posted on Feb 22, 2008

  • 1019 Answers

SOURCE: No firmware update available

why do you want or need a firmware update ?
if the drive is functioning correctly, it,s best to leave it alone.
Flashing a drive with firmware, can lead to an unusable drive. if you get a corrupt file-bad flash or power cut. you,ll have a pretty paperweight.
Mike @ Compurepair.

Posted on Feb 22, 2008

  • 1 Answer

SOURCE: Sony DVD RW AW-Q170A Burning Problem

1. pl confirm ur drive as as sony as AW-Q170A
2. Download both file and
3. If ur not sure about drive being master or slave turn all the IDE to PIO mode. Pl remember flashing will not be possible if in other mode.
4. Unzip the zip file
5. Run necflash dump the firmweare file at safe location and flash the bin file with 113Bt_prc.bin.
6. Reboot in safe mode. Restore IDE to original mode.
7. Reboot and start normally. Bingo prob is solved

Posted on May 01, 2008

  • 1027 Answers

SOURCE: No Disc inserted or drive not ready, please try again

Setup Nero for CD recording mode, not DVD. The software does not change automatically.

Posted on Jul 25, 2008

SOURCE: my drive cannot detect dvd disc but can read and write cd


Posted on Sep 09, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


Please restart your machine and keep tapping F12 key from the keyboard

It will display a menu with options
Press enter on DIAGNOSTICS option
Let's confirm if the hard-drive is not gone bad
It will confirm if all tests are passed, you don't necessarily need to run the extended memory tests

Or you can also check in F2 menu (BIOS menu) during reboot
if the Hard-drive/SSD is detected on your XPS 13 notebook
Try to load BIOS defaults too.

Please reply back with the results.

Dec 27, 2017 | Dell Studio XPS 13 Laptop Computer (Intel...

1 Answer

My cd rom drive does not read disks or download software on my computer, it sometimes freezes my computer up and wont restart properly. How can I fix this problem? I have a Dell studio 1535.

You could try any of these steps to check if it could help.

1.) Try to check if your discs would be read in Safe Mode or Safe Mode with Networking. To do so, you can go by pressing F8 at startup and selecting the appropriate option from there. If it does work, then definitely there's a software that's causing the issue on your optical drive. If not, let's move on.

2.) Try to remove upper and lower filters. Depending on your operating system, the steps needed would vary, but I would suggest that you just use Microsoft's Fix-It Utility.

3.) If you have Dell's OEM Operating System disc or their drivers "Resource Disc", you could also try to boot off of it to try to check your CD drive's functionality. To do so, go to F12 during startup [e.g. when the Dell logo comes up] and select the option to boot from the CD/DVD/CDRW drive. That would give you a clear indicator on whether your CD drive is still functional or not since it would not be affected by any software application.

Jul 31, 2011 | Dell DVD-rom DVD Drive

1 Answer

I need a driver for my Sony CDRWDVD CRX310EE??

I dont like to refer to these type of installers.. But this site will install a driver installer / updater.
There appear to be many people looking for the same driver, unsuccessfully.
If you want you can try this utility. Read first..

Jul 21, 2011 | Dell Computers & Internet

1 Answer

I have a dell studio that says A disc read error when you turn it on , shop told me hard drive gone ,, i am running a pre boot ssytem assesment from pressing f12 and the test say DST short test pass does...


Jan 09, 2011 | Computers & Internet

1 Answer


what disc your using to boot?
just leave bootable disc in the dvd drive such as OS and drivers dell disc.
power off then on the laptop keep tap on F12 then select onboard CD/DVD ROM then press enter then tap space bar.
if still not reading any disc then have you dvd drive replace.

Dec 06, 2009 | Dell Computers & Internet

2 Answers

Having Trouble Reinstalling XP on my Dell Dimension 3000

Here's what I would do. Download and burn any Linux disk. Install Linux and delete all partitions while doing so. After that, initiate the Windows XP installation and see if that works.

This will take care of two things:

If you can install Linux, then the hard drive is good and the partition that was previously on there will be deleted (I suspect the partition is locked which can be caused by a virus or the software used to scrub hard drive).

Check your CDs for Windows (for scratches) or it could be your actual CD drive is out (laser) which would make the installation fail. If the CDrom cannot read the disk, it locks up like that during installation...even if it read before.

Sep 22, 2009 | Dell Dimension 3000 PC Desktop

1 Answer

Ts-h493a cdrwdvd drive will not wright to a dvd

It will not write to a dvd because that specific writer is a dvd-rom (it will only read dvd discs) but it can and as you say does write to cdrs

Aug 15, 2009 | Dell Computers & Internet

3 Answers

Dell XPS M170 - system restore w/o discs?

When yopu power up the computer press Ctrl + F12 key so you get dell recovery.

Thanks for using fixya.

Jul 22, 2009 | Computers & Internet

1 Answer

I have my dell inspiron 1501 i normally used my drive e to burn music and files but recently it cant read cd's anymore please help me i have lots of things to do:-) it says there that " please insert cd on...

I had the same issue and finally - after coming across your question via google- got frustrated enough to start clicking thingsand hoping for the best. Lo! After six months of my Inspirion sticking a loaded disc drive at me like a two year old would their tongue, I have solved the problem somehow.

I don't know what the hell I'm doing with computers, never taken a class; but like any tool or living thing, sometimes things just want attention and will act up to get it. Here's how I convinced it to work:

By disabling the DVD-ROM device, resetting the system, and re-enabling said device, I successfully solved the problem. In case you aren't 100% sure how to go about that, I have supplied a step-by-step guide which I wrote as if it were for my father - a proud caveman.

1.) From your Computer folder, right click drive E: and select properties.

2.) Enter the 'Hardware' tab, highlight the Sony CDRWDVD device (I'm assuming we have the same software), or whatever appears to be your actual DVDROM reader.

3.) Hit the 'Properties' button near the bottom of the window, enter the 'Driver' tab on the next pop-up.

4.) Find your 'Disable' button and push it with no fear in your heart.

5.) Close out of both pop-ups, and Vista will present you with the option to Restart your laptop.

6.) Say yes, and get something to drink while you wait.

7.) Enjoy your drink.

8.) Now that the system has restarted, return to your Computer folder. You will notice that Drive E: is absent.

9.) Trust me.

10.) Right-click anywhere on the folder besides on an icon and select properties. This will take you to Control Panel > System & Maintenance > System

11.) So long as you're with me still, you will see a list of options on the right side of the window. Select 'Device Manager.'

12.) Find the DVD/CD-ROM Devices icon, click the plus sign to expand. Find the device which you previously disabled (again, mine is SONY CDRWDVD CRX880A ATA DEVICE), right click, and select 'Enable'.

13.) Is an unlucky number to finish on.

14.) You're back in business!

As with anything in computers, there are thousand ways to do the same thing, so I have merely opted to write this list in precisely the order I did things. If it doesn't work, feel free to contact me @ with any sort of abuse.

Feb 23, 2009 | Dell Inspiron 1501 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

149 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Alun Cox

Level 3 Expert

2678 Answers

Computer Links

Level 3 Expert

2386 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides