Question about Polycom VSX 7000 Video Conference

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VSX7000 series VC remote site cannot see the video of near end

Hi.. We have for first time used VSX7000 over IP for 8 hours VC continuous from India to UK over company IP. this work OK for firest few hours later, video started freeze and after some time of continuous use the far end could not see the video of users at India. Does the camera lense has any saturation point defined or has any limiations. this is the first time we used the VC for such long hours. Pls. suggest any workaround for above observations

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Hi
for video conferencing at such long durations over IP, it is a MUSSSST to have dedicated stable bandwidth at all the locations.if that fails, symptons like the one u experieced are possible.this will generally happen during working hours when bandwith usage by pc's is high!!!!!

Posted on Feb 08, 2009

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Firstly you should try VGA connector, because the main menu may be there, so you could change the configuracion.

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Once you're in the Web Main Menu, click on Site Map. There you can choose what you want to see in the screen of Monitor1 (My menus are in Spanish, maybe your menu says something like "screens" but I'm sure you'll find it)

If you choose Monitor/Screen 1 as Svideo, and select it as output for Local, Remote and Content you should see the Main Menu after the VSX7000 Reboots.

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