Question about Sony Cyber-Shot DSC-P200 Digital Camera

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Lens is stuck out

The lens on the camera got stuck retracting at a funny angle and now wont move. I have tried resetting but that didnt work. Have been quoted £150 for a repair which seems steep but cant seem to find many places that do repairs!!! Any comments?

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Re: Lens is stuck out

The price for the optical (lens) unit for my account is about 100 Euro. If you contact the nearest Authorized Sony Service I am sure that your camera will get the best service available. Please ask for the price estimate. If you need more info please advice. Arpi

Posted on Mar 20, 2007

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Dropped my camera and now the lens won't retract back in. When I press on the screen says lens error M425-12 (7f80). Can this be fixed and should I take it to a camera repair shop? Thanks

It could be one of two things, you bend the lens when dropped or the pins in the lens has become loose and are stuck.
You can try:
Taking the battery out for about 5 minutes and putting it back in to reset the camera. Also you can try hold the power button down and the ok or select button to to reset it. Also can hold the power and the menu button to try and force the lens out to dislodge the pins. If not,

The funny the is that I would have you drop it again on a carpet but on the opposite side to see if you can dislodge the pins from being stuck, try and have it land flat on its back from a decent height.
If the lens in bent you will have to bring it to a repair shop to have it fixed but it usually costs as much as a new camera.

Sep 06, 2011 | HP Photosmart M425 Digital Camera

1 Answer

My camera lense is stuck out and when I turn on the camera it makes a funny noise and says "lense error" on the screen. Is there anything I can do to fix it myself before taking it to get fixed?

Sounds like the camera lens is jammed. Before you take it to become repaired, try cleaning the crevices of the lens module to make sure there isn't any loose dirt or debris in there. Try applying very gentle pressure to the lens and see if it retracts or moves.
If it still won't budge, it's probably an internal problem with the mechanism retracting the lens, there's not much you can do but send it off to get fixed.

Mar 27, 2011 | Nikon COOLPIX S570 Digital Camera

1 Answer

My l100 samsung camera beeps three times when i push the power button and then wont come on? I tried to take the battery out and put it back in but that didnt help. i also took out the memory card but that...

Lens motor stalled.
Checkout the price of a repair at Samsung suppor.

Had this happen with the lens stuck in the retracted position. Rapped the camera on my palm to jostle the lens a bit, turned it on and back to normal.

Feb 07, 2010 | Nikon D100 Digital Camera

2 Answers

Lens will not retract, camera was not dropped,

Leave the batteries out for a while and then try turning camera on..hopefully its resets the camera and retracts lens.

Jul 07, 2009 | Kodak EASYSHARE Z1285 Digital Camera

1 Answer

Zoom wont adjust

Hi there. I can help you with that.

The number one problem with cameras with lenses that won't retract or or move out into position is dirt, grit or sand in the lens mechanism. The best way to fix this is to get an air compressor and put the tip up the lens and blow air into the space around the lens. Run the tip of the compressor nozzle around the lens and turn the camera back on. See if that helps. If it doesn't do it one more time.
If it helps, great. Stop there. If it doesn't help, let me know in a comment and I will tell you a couple more things to do. I want to wait, because they are things that you should only try if you are ready to trash the camera, but they usually work. Hope the air compressor works.


Feb 21, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...

1 Answer

Hi my son dropped my digital camera while the lens was extended and now it wont retract and it says zoom error also the shutter wont open fully or close, the lens is at a slight angle and wont budge do i...


It helps to know the make and model of the camera, some cameras the lens is too fragile and we have never been able to repair them. Other models we have had a great deal of success repairing them. (Google: darntoothysam)

One trick you can try... at your own RISK... is to put the camera lens on the edge of a table and gently but firmly push it back towards the middle and try to get it to CLICK back into place. There are three small metal pins inside the lens barrel and these pins ride in grooves in the inside of the lens, this makes the lens move in and out... If your lens is at an angle, at least one pin has jumped out of its groove.

Put the SIDE of the lens (NOT the flat front of the lens, the rounded side) on the edge of the table with the camera body not touching anything. Push the lens back towards being straight again and it will either click back into place or it wont. Even if it does it may not work, or you may damage the lens further.

If you don't want to try this or if you find you need the lens replaced, we can help, we are an affordable digital camera repair business, feel free to check us out and let us know if we can help.

Good luck from Darntoothysam com


Oct 10, 2008 | Digital Cameras

1 Answer

Lens Error

Hey Joy_2008,
A lens error usually means something is obstructing the movement of the lens (i.e. sand). You could try blowing compressed air into the side of the lens to try and dislodge whatever is stuck in the lens. You could also try placing the camera on a flat surface with the lens pointed up. While holding the shutter button in turn on the camera. What this sometimes does is force the lens to move before the camera shuts down, and when the lens moves hopefully it will dislodge whatever is stuck. If none of this works I would have the camera looked at by an authorized service technician. I hope this helps!

Go Ahead. Use Us.

Jul 30, 2008 | Casio Exilim EX-Z77 Digital Camera

3 Answers

Dropped camera lightly, lens wont retract

my acm dropped and i messed up the lsenes it wont go in please help me how can i fix it my self?

Nov 03, 2007 | Canon PowerShot A540 Digital Camera

1 Answer

The lens is stuck

my daughter sat on ours while it was on and the lens wouldn't retract. I tried the banging repair suggested for a stuck lens. After quite a few tries, it got the lens to retract when turned off but it wouldn't stay out when on, so i grabbed the lens and gently pulled it all the way out while it was on and it worked! (phew!)

Sep 15, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

6 Answers

Camera beeps 3 times the shuts off

OMG! so i read all these suggestions and nothing worked or i was just confused..tried the tapping thing but didnt i finally just kept twisting the lens and pushing it in and doesnt really move but i was angry and hoping this was doing something..i turn my camera back on a IT WORKIN AGAIN:) im so happy becuz i was so pissed that i had to buy another camera but i suggest trying this method if the table tapping dont work..OH and my lens didnt look crooked at all so if urs look straight and stilling doing stupid beep thing ,,,try this!

Aug 24, 2007 | Samsung Digimax S500 Digital Camera

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