Question about Canon PIXMA MP170 All-In-One InkJet Printer

7 Answers

Paper jam light constantly on.

Canon pixma mp170 all in one, i had a paper jam about two weeks ago since then i cannot use it as the paper jam light is on all the time and the paper wont feed into the machine, any ideas, thank you. i cleaned the roller and cannot see any paper stuck anywhere. canon knows of this problem but wont repair it even as its under warranty.

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  • Sezz Nov 12, 2007

    Hi. Have tried the thicker card feed as others recommend & still the jam persists. I am almost out of ink - will that have any impact on the constant jam message? Mine is the Canon MP180 (UK model I think)... Cheers!

  • Anonymous Mar 17, 2014

    Canon PC940 copier has paper jam light still on after getting out stuck paper

  • Anonymous Mar 21, 2014

    The lower drawer into which paper is loaded is sticking in the machine, making it nearly impossible to reload paper supply. The machine is correctly placed on a level, hard surface with no interference I can see. It has gradually gotten more difficult to open over time.

    Suggestions for repair will be appreciated!



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This solution worked perfectly for me!!!!!!!

Posted on Dec 06, 2007

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The paper in my printer was constantly jamming up and i forced an index card through the rollers and out popped one of my little hair barrettes. Um, oops haha. 

Posted on Oct 14, 2007


This solution worked perfectly!!!!!!!! thank you thank you thank you!!!!!!!!!!!!!!!!!!!!!

Posted on Sep 29, 2007

The suggestion with the heavy stock paper worked. I used a vanilla folder but this was not heavy enough so I simply folded it in half. I had the problem where it would feed 1 sheet of paper in the auto sheet feeder upon starting the printer up. This is unusual in itself. The single sheet of paper would go through normally. But with the vanilla folder, as it was going through, I heard a loud sound like a contraption somewhere was being reset or dislodged or relodged or relocated from some stuck position. After the sound, the green light came on no problem and it all worked. Try something not so heavy like a vanilla folder that has been trimmed down. Then fold it. You might have to hold it up against the black roller wheel to get it to engage the roller wheel when you turn the printer on. Hope this helps.

Posted on Aug 25, 2007

I got this suggestion off of This was the suggestion: what you can try is, take a piece of ~70lb cardstock, and with the POWER OFF, gently push this through the paper-path of the printer - this will help to possibly reset that switch, and will help push anything else out that's in the way that may be blocking it. After trying everything else suggested on other sites, i tried this and it worked. I used a piece of 90 lb. drawing paper, and it took a fair amount of force to push it through. After pushing for a bit, i opened the cover and used a tweezers to pull the piece of paper the rest of the way through (and it didn't rip because it's 90lbs.). Then i turned the printer back on and the error message was gone.

Posted on Aug 14, 2007

I also tried sticking my fingers in and rolling the rolers round. This seemed to free things up a bit.

Posted on Aug 02, 2007

After hours of trying to clean the machine, repeatedly pressing the OK and other buttons, banging the machine and deleting the driver, I finely got the light to go off. What worked was turning the machine off then turning it back on with paper in the hopper. It fed one sheet of paper and the light went off. Hope this helps someone.

Posted on Mar 22, 2007

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My canon pixma MP170 keeps telling me that ther is

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Dec 30, 2009 | Canon PIXMA MP170 All-In-One InkJet...

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Cartridge jammed

Hi there,
Error : Cartridge Jammed
Cause : The print head holder cannot move. This is normally due to a paper jam.
Action : Clear the paper jam or whatever is obstructing the print head holder. Reload the paper in the machine correctly and press [OK].

Hope this helps.
Have a good day.

Dec 04, 2009 | Canon PIXMA MP170 All-In-One InkJet...

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Canon PIXMA MP480 bought 4 months ago jams paper

paper jam problems are usually occured by dust and debris in the printer . clean up ur printer from inside . also align ur paper tray. that will fix the problem. thanks and take care of urself.

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You can also try using a rubber eraser as the rollers are going. Just take a pencil and lightly rub along the length of the rollers as they are feeding. This should remove the film that clogs the rollers surface.

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"Paper Jammed"

Yes I have the same problem :-( I have lots of work to do!!

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