Question about DeLonghi DCU72 Coffee Maker

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DCU72 Urn-Glass tube broke-not available any more--what to do now

Glass coffee level indicator (TG007) is no longer available for purchase anywhere on line that I have checked or from the company. Is there any other fix available to me?

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  • dolgill Dec 30, 2008

    I also have a practically new DCU72 with a broken glass tube. I think that it is totally irresponsible on the part of the company not to make this available. I certainly will not purchase this brand again, and our church keeps 4-6 urns working at any time.

  • Anonymous Jan 17, 2009

    I have the DCU62 coffee urn. Same problem. I see the replacement part listed but it is no longer avaliable.

  • elwood1972 Apr 30, 2009

    The tube on one of the urns at church broke on Sunday. Gonna try the 1/2 inch rubber stopper bit, but I hope it does not effect the taste.

  • Mike Uro Jul 10, 2013

    United Silica Products in New Jersey made a replacement tube for my urn. I received it 2 days after I called and placed the order. Fits Perfectly!

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I had the same (sight glass tube replacement) problem, but DeLongi gave me the number of a parts supplier that has them available.  Call 1-800-436-5415.

Posted on May 18, 2009

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  • Gregg Jun 18, 2012

    This number is an advertisement for talklive.com.

  • crames1 Apr 16, 2013

    Don't call this number.

  • Helen Gesell Jun 03, 2013

    Do NOT call this number... not correct.

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Best solution that I have found is to go to your local hardware store and get a 1/2 inch top rubber stopper to plug the hole. Unscrew the housing on the spout where the tube would fit. Feed the small end of the stopper through it until it is snug. Then screw the housing back onto the spout assembly. You should get a good watertight seal with the stopper.

You won't be able to see your water level, but you will at least still be able to use your machine without it leaking all over.

Posted on Jan 23, 2009

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Not only did I break the level indicator on a borrowed coffee pot, DeLonghi DCU72, but I had borrowed it from my daughter. Ouch! 'Nuff said about that! After going crazy trying to find a replacement and having no luck at all, I contacted United Silica -- they're on the web -- and they manufactured one to my specifications!! It's a perfect fit, and I couldn't be happier! The coffee pot works just like new and DOES NOT leak!! It cost $10 for one tube (I bought two so as to be "prepared"), plus $15 shipping -- but much cheaper than a new coffee pot!! If you go this route, contact John in Customer Service, and tell him you need the same indicator level tube that Susan and Doug ordered. John made a drawing of what we described to him, then fine-tuned it after we reviewed and commented, then had the part manufactured and shipped to us within a couple of days. They were great folks to work with. Remember! United Silica!!! www,unitedsilica.conm, or quartzsales@unitedsilica.com, or 973-209-8854.

Posted on Jun 04, 2012

  • crames1 Apr 16, 2013

    I did this. too. Our church's tube broke. When calling John, he said over they have had over fifty orders for these tubes. Thank you, Susan, for this awesome solution.

  • crames1 Apr 16, 2013

    Thankfully we had two other coffee pots of the same model. Each tube can vary slightly for the lengths, but they all have the same diameter. No markings on the tube, but I am just thankful that we have a working coffee pot again :)

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I have a DCU72 which had a chipped tube (TG007) which seems discontinued.
I purchased a TG039 from www.thegourmetdepotco.com, and this seems a usable replacement.
The only caveats are that the tube is slightly shorter (7 inches) than the previous one,
so I cannot fill the pot to the 60 cup capacity (keep at about 50-55 cups or less).

The other option I did not try is to just not have a coffee level tube, and block the hold in the spigot
with a plastic disk the same diameter as the original tube.

Posted on Jan 24, 2009

  • dbotti Jan 25, 2009


    I purchased a TG039 from www.thegourmetdepotco.com, and this is a usable replacement for the TG007.
    The only caveats are that the tube is slightly shorter (7 inches vs 8 inches) than the previous one.

    The web site does not seem to find TG039 in a search,

    you need to navigate Delonghi > Coffee Urn > View All (parts) >Glass Tube Assembly

  • BJM1947 Nov 22, 2010

    The glass tube for these coffee makers is .393 or 10mm. I contacted a glass blowers supply and purchased a piece of tube and then the guy that supplied the tube flattened one end so the nut could be tightened to seal the lower end of the tube. Only thing missing is the markings that say how many cups are left.

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Solution #4 may work. I just called them (1-800-436-5415) and they are shipping a replacement glass tube assembly today. The fellow told me that it is slightly different than the original but comes with instructions on how to make it work. If you don't see a follow-up comment assume that it worked.
BTW, re: solution #3, they told me that the part was discontinued about 6 months ago (Jan 2010 I guess)

Posted on Jun 15, 2010

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I found this glass tube kit that says it fits DCU72
http://www.nelsonappliance.com/Delonghi+Coffee+Urn+Sight+Glass+Kits+%23TG007.html

Posted on Jan 07, 2010

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