As of friday, 12/12 everything was working fine. this morning when I powered up, my icon for the onetouch did not come up and despite attempting reloadding etc, my computer insists this scanner is not connected.
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This is only a scanner. To Fax, you will need a separate fax machine or fax modem. If both the scanner and fax machine are connected to your computer, you will be able to scan the document and then fax it from the computer. (Depending on your OS/software, this could be easy or take several steps. For Windows Vista and Windows 7, you can use Windows Fax and Scan to do both steps. (However, the program doesn't scan to PDFs.) Paperport will also send a scanned document to an installed fax option. PaperPort is part of the third-party software that came on the CD with the scanner.)
There is not a driver available for Windows 7. One thing you can try is to run the software in windows XP compatibility mode if your version of Windows has it. When you go to run the software disc for the scanner goto my computer and right-click on the icon then click properties. You can then set the compatibility mode to run on XP. Then run the software by double left click on the icon after you have set the compatibilty mode for XP. I cannot guarantee this will work but it is worth a try. If you download the software to the desktop the process is the same.
i was getting this message when i was using the wrong power supply, i used a diffrent power supply and restarted the computer and it no longer says it, so i couldnt tell you exactly which one made it work, but now i get a box telling me i dont have enough disk space??? any anwsers for that??
3. Install the drivers. Nothing will work... yet, don't worry.
4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.
5. Next, open up Control Panel and then Device Manager. Find your 8100
in there (probably listed as "Unknown Device") and then right click on
it and say "Update Driver Software". Now click "Browse My Computer For
Driver Software" then "Let Me Pick From A List Of Device Drivers On My
6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you
should see the "Visioneer 9420" driver. Select it. You'll get a
warning from Vista, but continue anyways. That's it... everything
If there isn't any light..........it means that the power adapter has bit the dust or the lite has burned out. Does the scanner light come on? There is probably a second hand shop somewhere around that has a used replacement real cheap.... 12 volt DC, 1.25 amp w/ the center being +. Or you can take it to a shop and have them check it out to see if it is putting out voltage... it will read 50% more than 12 vdc if it is still good.