Question about Xerox DOCUMATE 510 Flatbed Scanner

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Computer doesn't recognize scanner

As of friday, 12/12 everything was working fine. this morning when I powered up, my icon for the onetouch did not come up and despite attempting reloadding etc, my computer insists this scanner is not connected.

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Maybe the cabel is broken, what type of cabel do you use for connecting to pc? if usb try to change the usb port, if this doesn"t work change the cabel. btw the scanner has to be started.

Posted on Dec 15, 2008

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