Question about HP Office Equipment & Supplies
My HP ScanJet G4010 is giving me an error message that I have never seen before...It is connected properly. What can I do about this. I recently had verizon fios installed, perhaps this is the problem?Please let me know what I can do...
Here’s a GEEK-steer …
"...I recently had verizon fios installed, perhaps this is the problem?" ... did you start receiving error(s) immediately upon the very next use(s) after the FIOS install? If so, then that's an indication it's related. If not, just the opposite is true.
What's the verbatim (exact) error msg you're receiving, and what action(s) (scan, print, opening/launching something, etc.) precede it? Is your ScanJet working otherwise despite this error msg?
With answers to these questions, a readily apparent solution may present itself. Otherwise …
If problem persists, best course of action is to uninstall, then reinstall the printer software. Please refer to a previous post of mine http://www.fixya.com/support/t1382866-printer_works_but_will_not_scan and follow the applicable portion concerning the uninstall/reinstall procedure.
Please post back with clarification (for possible easier remedy than uninstall/reinstall), success/failure update, or any further questions you might have.
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Posted on Dec 15, 2008
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Posted on Jan 02, 2017
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