Question about HP Photosmart C7280 Laser Printer

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Ink Refill for HP Photosmart c7280 not working

HI. I have an HP Photsmart c7280. I bought the refill cartidges that have the automatic reset chip on them. I replaced all the cartidges at the same time, per instructions. All of them work except 1. I have tried 2 other of the refill cartidges in that spot and none of them are working in that spot, but work elsewhere. So I am thinking there is something up with the printer rather than the refillable cartidges.

The error that the printer gives me is that the cartidge is missing or damaged. It will stop telling me that only if I put the original cartidge back in that spot. Any refillable one in that spot still gives an error.

So, what do I do? Is there a way to over ride this error? So far, once it pops up, it won't do anything until I replace the cartridge. Is there something wrong with my printer that it won't register these refillables?

Thank you

Lisa

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Hi Lisa,

If it responds ok with the old cartridge then the problem is with the cartridges' chip not the printer. Probably the manufactor has a problem with certain cartridge chip (contact them!). I would suggest to use the original at the problematic spot if it works without a problem.

- Gilberto

Posted on Jan 05, 2009

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