Question about Canon DC20 DVD Camcorder

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Canon DC20 only powers on and operates with side screen closed

The DC20 works perfectly if I use the eyepiece and not the side screen view. If I am recording, through the eypiece, and open the side, the entire camcorder shuts down. If I hook it up to AC power, the side can be open and record properly, when doing this, if I unplug the
AC power, the Canon powers off, like a light switch turned off. The camera has never been dropped that I know of, but maybe the kids did drop it and didn't tell me.

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  • bchepa Dec 16, 2008

    How do I realign the inside, or is there a place I should send the camcorder to?

  • bchepa Dec 17, 2008

    Thanks for the help, I did go to Circuit City and bought a new battery, charged it, and once I removed the ac plug and powered it on with the side door open, goodnight, she went to bed.
    Any more thoughts?

  • bchepa Dec 18, 2008

    New energizer battery fully charged,same reult, power down when side door is opened. Any other ideas?

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The side LCD panel requires more power to run than the viewfinder. There is a small switch inside the unit that enables/disables the side panel from working. This switch seems to be working as the unit works when powered from the AC adapter. However, the higher current draw may be causing the voltage to drop slightly when using the battery and thus causing the internal protection circuitry to shutdown the camera. This is done to prevent damage to the camera when the battery becomes faulty. The problem here sounds more like the voltage detection circuit being faulty. This is not a problem that will be solved remotely. Unfortunately you will need to have this unit serviced by a shop where they can run the camera while opened up on a jig to track this down. Measurements will need to be taken while the camera is being run. My suggestion would be to invest in a detailed estimate from an authorized Canon service center. Report the results here and we may be able to walk you through the actual repair.

Please note that the "fix" for this may involve a board repalcement as few shops perform component level repairs on these cameras.

Dan

Posted on Dec 18, 2008

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Hello sir,
that problem you ask us
is based on hardware problem you
maybe its damage your LCD strep thats make a links to LCD TO CAM
you need to repair your self are hare a professional
repair
coz if you do it your self you make some other thing broken
try it from other man

Posted on Dec 17, 2008

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Hi, sounds like you have a technical problem with your camcorder Canon DC20. Your problems sounds like it is a mecanical problem rather then something that can be easelly fixed . If you are wondering about what you can do to fix it or where to take it, I would defeetly recommend that you rather contact the manufaturer so they can fix it for you. If you are interested go to this link: https://www.usa.canon.com/consumer/controller?act=OnlineRepairBookingAct&fcategoryid=261&modelid=11817

I also recommend you call the technical support team at 1-800-OK-CANON for further information.

Posted on Dec 16, 2008

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jus follow tis...
1. Remove any videotapes in camcorder.
2. Remove memory sticks, cards, or other media.
3. Power off the camcorder.
4. Remove the battery if on battery power.
5. Plug in the camcorder AC adapter.
6. Power on the camcorder.
else you may have a faulty charger or internal battery. If your camera is still under warranty take it back to the shop where you bought it, explain what is happening, and ask for a refund or exchange.

Posted on Dec 15, 2008

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This is the problem with leak battery as its work in the AC mains,

If you want to buy a new battery pack please use this link:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=171&modelid=11817#SNAModelSuppliesAct


Good luck....

Posted on Dec 15, 2008

  • Anand Kumar
    Anand Kumar Dec 18, 2008

    Well if this problem exists even after replacing the battery ,then the battery compartment is inside the LCD display slot as soon as you open the LCD screen its makes the battery to loose contact hence powering down , as soon as you open the LCD screen press the battery and power it on....





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Hi and welcome to FixYa,

It would appear that the electronics of the "side screen view" is consuming power over and above its rated/specs. Thus opening and activating while the camera is on battery triggers a shutdown. With the AC adapter plugged in, the power is supplied by the adapter and the built-in over current protection from the battery does not engage:

Initially, pls try to clean/scrape make shiny the battery contacts both of the camera and the battery. If this is not corrective, then it may be to your advantage to seek the services of an authorized Service Center rather than consider a DIY (do-it-yourself).

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 15, 2008

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Hi,
As you said, camera works fine on side LCD if powered by AC adapter, so Battery is suspected and seems weak. Try to use new battery.
If camera has some problem in circuit board, then It should not be function on ac charger too.

Posted on Dec 15, 2008

  • Shahid Electronics
    Shahid Electronics Dec 18, 2008

    OK, seems bit complicated problem in Canon DC20.
    Problem can be in door hing assembly that being touched in battery power section and caused shutdown immediately or connecting flexible wire between LCD board and camera main board.
    Above ideas need camera to be apart for confirmation.
    Thank you.

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Try a replacement battery, if you have the problem only when the camcorder is working on batteries, it is possible that this is caused by a defective battery.

Go to any repair shop and test the camera with a replacement battery.

Posted on Dec 15, 2008

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It due to the internal parts have lost its allignment in the device.the camera needs to be opened and realligned properly.something is got moved internally.

Posted on Dec 15, 2008

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Did try a new ac Adapter?
Thanks

Posted on Dec 15, 2008

  • futureloginn
    futureloginn Dec 15, 2008

    there is a problem in battery.
    your Canon DC20 battery is gone.
    try a new battery.
    Thanks

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