Question about Kenmore Washing Machines
My washer has 2 agitators, an upper and lower. It appears the motor is functioning properly. The lower agitator is spinning ok, but it appears the upper agitator is not catching, thus not spinning. Tried to remove upper agitator with no luck. Is that a replaceable part? How do I remove the upper agitator. Washer is about 9 years old. Thanks.
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Posted on Jan 02, 2017
You can replace the (dogs) I know it sounds wrong but that is the correct name for these 4 small parts .They cost less than $5.99 in So. California.So get your self some dogs and your good to go : )
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Posted on Jul 27, 2008
You need to replace the agitator dogs. Yes...there is such a thing. These are four small plastic pieces under the agitator cap that grip the upper agitator, preventing it from back spinning under a load. Searspartdirect.com has an excellent illustration of how your agitator is assembled. Just type in your model number and look under the "Agitator, Basket and Tub" heading. The dogs are listed as item 10 (part #80040). For a bit more you can order the entire upper cam replacment kit (which includes the dogs) as item 9 (285811). For instructions on how to replace, just follow this link:
This is an expensive and very simple repair. If you require addtional assistance, let me know. I hope this helps you.
Posted on Aug 27, 2008
Hi, You will need to replace the dog kit in the top of the agitator. The part # 285770. I have them on my web site www.whirlpoolpartssurplus.com
if you need a place to order them
If I can assist you on how to change them, please let me know.
Posted on May 20, 2009
Had same problem with my washer. Check to see if there are little plastic tags holding top/bottom of agitator. after replacing dogs just ensure that you realign with tags so they do not break off.
Posted on Oct 13, 2009
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