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Upper agitator does not spin, but lower agitator does spin

My washer has 2 agitators, an upper and lower. It appears the motor is functioning properly. The lower agitator is spinning ok, but it appears the upper agitator is not catching, thus not spinning. Tried to remove upper agitator with no luck. Is that a replaceable part? How do I remove the upper agitator. Washer is about 9 years old. Thanks.


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  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 869 Answers

SOURCE: agitator

You can replace the (dogs) I know it sounds wrong but that is the correct name for these 4 small parts .They cost less than $5.99 in So. California.So get your self some dogs and your good to go : )
Please rate This !!! Thank You and if you need my help to install them,Fixya is here to assist you. Thanx again !

Posted on Jul 27, 2008

  • 5911 Answers


You need to replace the agitator dogs. Yes...there is such a thing. These are four small plastic pieces under the agitator cap that grip the upper agitator, preventing it from back spinning under a load. has an excellent illustration of how your agitator is assembled. Just type in your model number and look under the "Agitator, Basket and Tub" heading. The dogs are listed as item 10 (part #80040). For a bit more you can order the entire upper cam replacment kit (which includes the dogs) as item 9 (285811). For instructions on how to replace, just follow this link:

This is an expensive and very simple repair. If you require addtional assistance, let me know. I hope this helps you.

Posted on Aug 27, 2008

  • 100 Answers

SOURCE: lower agitator spins, upper portion does not

The top agitator dogs are wore out and need to be replaces that is what works the top of the agitator

Posted on Mar 30, 2009

  • 1136 Answers

SOURCE: upper agitator just spins around loosely. Does not agitate.

Hi, You will need to replace the dog kit in the top of the agitator. The part # 285770. I have them on my web site
if you need a place to order them
If I can assist you on how to change them, please let me know.


Posted on May 20, 2009

  • 1 Answer

SOURCE: How to remove agitator cam from the upper part of the agitator?

Had same problem with my washer. Check to see if there are little plastic tags holding top/bottom of agitator. after replacing dogs just ensure that you realign with tags so they do not break off.

Posted on Oct 13, 2009

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1 Answer

Kenmore washer will not agitate but will spin. Transmission spind free and motor was replaced. Could it be the capactor?


No very likely it will not be a problem with the capiciator,what it does is gives the motor a extra jolt of power when it first starts to get the motor running,so if the motor runs the cap. is working normally. Since it does spin yet wont agitate the problem is very likely going to the transmission. HOWEVER FIRSTLY THOUGH I HAVE A QUESTION; is both the upper barrel of the agitator AND the lower paddles not agaitating or is just the upper portion notturning while the lower paddles work??

If both the upper and lower section aren't moving the problem will probable be the tranmission

IF JUST THE UPPER PORTION ISN'T WORKING the problem will be the part called the agitator dogs, thats a fairly common problem with the dogs to be worn out and just the upper part of agitator not working....this tip i wrote will show ya how to replace the dogs if that is what turns out to be the problem.


Oct 06, 2011 | Washing Machines

3 Answers

Upper portion of Whirlpool agitator not turning

Your agitator dogs are worn out. Remove the agitator and seperate the upper section from the lower section. There are 4 small teardrop shaped pieces that are the agitator dogs. They have either come apart over time or at least the teeth have worn off them.
Post back with any questions. Please verify the model number. I couldn't pull up a parts list for it. I know the last digit should be a 0 (zero) instead of an o.

Jan 07, 2008 | Washing Machines

1 Answer

My kitchenaid washer is not agitating normally, barely agitates and I'm looking for a manual for my model KAWE900TAL0, is there one available?

Repair manuals are indeed available but are $15-20 and take a average of 2 weeks to arrive.However bing very experienced in all brand of the Whirlpool washer which makes the Kitchen Aid brand,i believe 1of 2 things will cause that.
Firstly if it agitates on the lower portion and its just the upper barrel of the agitator that isn't working plus it also spins the water out normally and the clothes dont come out dripping wet,its going to be the parts in the upper agitator called the dogs because they appear to look like dog paws,are wore out and not catching. I have included 2 youtube videos showing step by step how to replace the dogs and the part ill talk about in a minute. The dogs could be replaced seperatly or the kit as shown in the video,ill give you part numbers at the end of the email.

The other thing it could be espically if it doesnt agitate at all AND also doesnt spin well leaving the clothes dripping wet when removing them to the dryer.will be a broken motor coupler and i have included a video for replacing that as well

The part that it turns out to be could be purchased at your appliance parts store or on there at REPAIRCLINIC.COM or elsewhere on line at;
appliancepartspros dog replacement video motor coupler video

dogs alone 80040
complete dog kit 285811
motor coupler 285753A

Good luck,i hope i have been able to help you fix your washer,

Aug 13, 2011 | KitchenAid Washing Machines

1 Answer

Motor runs but agitator will not spin

if its just the top protion of the agitator that will not spin you need what is call "dog ears" whirlpool part number 80040 if the whole agitator will not move at all( upper and lower) protions then you either have a bad motor coupler pt number 285753a or a transmission problem. good luck

Feb 19, 2011 | KitchenAid KAWS850LE Top Load Washer

1 Answer

Is the upper part of the agitator supposed to spin with the lower part? It spins freely when I turn it, but doesn't spin when spin cycle is activated during a cycle.

You have bad agitator dogs . Easily replaceable and inexpensive . Remove the center bolt holding the agitator on and seperate the 2 agitator pieces . You will see 4 teardrop looking pieces ( dogs ) . Replace and your done .

Jun 29, 2010 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Kenmore Series 80 Washer, Model 20852 - Agitator not turning well, making noise

Hi, If the washer spins properly but the agitator does not work, it could be the dog kit needs replaced. If the washer does not agitate or spin, it is probably the coupler.
Put the washer in wash cycle with no laundry in it and see if the lower prt of the agitator moves. If the agitator moves, try and hold the upper half of the agitator and see if it will only move one direction.The agitaor dog kit is designed to only let the top part of the agiator to grab one way. When they go bad, they can make some noise.
To replace the dog kit in the agitator, remove the top cap/rinse dispenser and the inner bolt cover. Remove the 7/16” bolt and lift the agitator out of the washer. Separate the 2 halfs of the agitator and replace the dog kit inside the upper part of the agitator.
Please let me know if this helps you or if I can assist you further.


Jul 17, 2009 | Washing Machines

1 Answer

Top part of agitator appears to becoming disconnected from bottom part. bottom is attached to motor and is working.

Hello Friend, Your problem is easily solved. You need to replace the agitator dogs. To replace all you have to do is pop the top cover off of agitator and remove bolt. Pull up on agitator and remove from washer. Next remove upper agitator from lower agitator. Inside the upper agitator top piece you will see a mechanism that has 4 little ratcheting teeth, these are called agitator dogs. Just replace them with new ones and re-install agitator. This should solve your problem. Happy to help, Tim.

Jun 25, 2009 | Washing Machines

1 Answer

Lower agitator spins, upper portion does not

The top agitator dogs are wore out and need to be replaces that is what works the top of the agitator

Mar 29, 2009 | Washing Machines

1 Answer

Washer will not agitate on wash cycle

could be a belt (doubtful) or it could be the connector underneath the. if the bolt isn't tight, it could be sliding along the cutout that makes the agitator work. tip forward and check it from beneath/backside whicheverr has the easiest access to view the connections.

Dec 05, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

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