Question about Brother IntelliFAX 1800C All-In-One Printer

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Fax machine says error 41 unplug and call brother.

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Okay,here's the solution it is not a copy paste, its my own experience to repair ERROR41,, follow the instruction carefully.......

http://www.fixyourownprinter.com/printer/13/12131.html

I took out the print head, cleaned it with alcohol, and put it back in.
At first the copier would work, the fax seemed to be working (I didn'ttry but the functions worked up to the point of sending) but theprinter would not print. I kept getting an error message saying tocheck port, couldn't find printer, yada, yada...
I removed all software and then reloaded it and it seems to be working fine.
It does say that my cyan is almost empty which it said before I got theerror 41 message, and I did change it before doing anything else. Kindof weary of touching the print head but hopefully it will be okay.

Anyone interested in trying, here is what I did (thanks to the folks on the archived thread)....
To get the print head in the center after the error 41 message appears,unplug machine then plug it back in. As soon as you hear it moving,open the cover and grab the print head before it gets stuck inside.Once the error 41 message comes backs, it is almost impossible to getit to the center so that you can remove the cartridges and the printhead itself. Hold on to it until it stops.

Remove the cartridges.

On both sides of the print head is a clip. Long skinny piece of metalwith an eye at the bottom. Push/pull these and then pull the print headtowards you and it will come right out.

Mine was coveredwith ink on the bottom where the two copper strips are. I wiped theseoff as suggested in the other thread but it only worked long enough forit to clean the ink, then I got the error 41 message again.


I then repeated taking it out and cleaned the holes with a q-tip dippedin alcohol. They were so full that I didn't see how big/deep that theyare. There were actually ink flakes that came out. So I think the inkis drying inside and possibly causing the problem. That is my opiniononly after what I saw with mine.

Wipe it so that it is dry and replace print head, ink.
I unplugged mine before I replaced the print head and ink.
It started to clean right off. That is when I had to reload software and then it worked fine.

regards JAN_yuanjia

Posted on Dec 15, 2008

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  • Master
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Hi and welcome to FixYa,

Your concern is Print Head for Machine Error 41 (ME41).

A known/common error to this series. I was made to understand that "Brother will repair it for error 41 for 30 months from the date of manufacture. You won't need a proof of purchase. Contact Brother at 800-284-4329 and they can authorize the repairs or They will assist you on locating the nearest Authorized Service Center. If your product is within the extended warranty period, Brother will cover the repair cost to have your Print Head replaced. Brother has corrected the "Machine Error 41" error condition."

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 15, 2008

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  • 236 Answers

I can tell you that machine error 41 is an printhead error.

Posted on Dec 15, 2008

  • Dan
    Dan Dec 15, 2008

    I would try removing it and cleaning it before sending in for repair. Some reports of repairs costs are over the $200 mark.

  • Dan
    Dan Dec 15, 2008

    these comments here offer a good deal of info on how to remove and clean the print head
    http://www.fixyourownprinter.com/forums/...


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  • Master
  • 734 Answers

Check might be there is sum paper jaming in the machine.
Thanks

Posted on Dec 15, 2008

  • futureloginn
    futureloginn Dec 15, 2008

    please go to the following link for more info ----

    http://www.fixyourownprinter.com/forums/...

    Thanks

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Unplug all the connections and reconnect everything back.also checkout for any blocked paper or any paper jam.also remove and check out the cartridges from the printer and reinsert.either its the internal circuit failure error and has to be repaired to make it proper. thanks.

Posted on Dec 15, 2008

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There might be following problems
The head drive voltage has not been turned from Low to High within the specified time.
Causes could be the Carriage Assembly, Main PCB, Printhead unit or Power supply PCB.

So u have to take it to nearest service center...

Posted on Dec 15, 2008

4 Suggested Answers

  • 1 Answer

SOURCE: Machine Error 41

Error code 41, Print cartridge is bad and gone out. Needs to be replaced by authorize dealer for just under $100.00 ($55.00 part & $40.00 Labor).

Posted on Jul 23, 2007

  • 121 Answers

SOURCE: wont print anything

Move the ink cartridge carriage (the printhead) to the middle of the printer like you're going to change cartridges.  Take out all the ink cartridges.  There should be two black springs on either side of the printhead.  Remove these and the printhead should pop out.  Clean the nozzels (the little parts that squirt out ink) and reassemble.

If this doesn't work, then you'll have to replace the printhead.

Posted on Oct 28, 2007

  • 1 Answer

SOURCE: Error 41

code 41

Posted on Jan 30, 2008

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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goodluck!

Posted on Jan 02, 2017

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1 Answer

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Machine Error 41 indicates a mechanical malfunction of the Brother
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If the error message continues to be displayed on the LCD, please call
Brother Customer Service at 1-800-284-4329 for assistance. The Customer
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41 error for Brother generally means a printhead.  If I remember right, there should be two black springs on either side of the printhead (the thing that holds all the ink cartridges).  Take the cartridges out, unhook the springs, and pull the printhead out.

Clean it as well as you can with a damp cloth...especially where the ink squirts on to the paper.

If you put it back together and still get an error, you'll need a new printhead.  Let me know if you need the part number.

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Error code 41, Print cartridge is bad and gone out. Needs to be replaced by authorize dealer for just under $100.00 ($55.00 part & $40.00 Labor).

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