Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer
My HE3 is about 3 years old. I keep getting error code F02 and can't get the machine to do a load now. How do I fix it?
This is a very easy fix, especially if you have it up on a pedestal, then there is no tipping involved. , UNPLUG the washer, remove 3 screws, and unscrew the big white cap right in front of you. Whoever suggested having the shop vac ready was brilliant, it spits out a lot of water. I suggest using the car cleaning tool on the shop vac, it gets in tighter. Unscrew the cap slowly with the vac running, let it start sucking up water at the bottom of the cap, don't rush, as there is a lot of water in there to drain. When it slows, give it another full turn, and more water will come. Let that drain, as well. Finally, when you unscrew it, and pull it out, jam the shop vac in there, as there is a lot of water still blocked up. I found 2 infant socks, a dime and a penny, and a lot of lint, etc.
Thanks for the advice, It just saved me $150 by NOT getting another extended warranty to get them to come out cheaper then a traditional house call.
I am taking my wife out to dinner on the money!
Posted on Jun 12, 2008
It worked!!! Thank you very much for the advice! I can't believe it doesn't say that in the manual.
Thank you again everyone.
Posted on Dec 30, 2007
THANK YOU.. my wife thinks I am a genius. you will not believe how much junk this collects.
Posted on Nov 19, 2007
Thanks for the advice. It appears to have fixed my washer as well. It pays to clean that filter. I found about .85 cents in mine.=)
I also used a wet vac and turned the filter cap about a round to funnel the water into the hose. It worked great and hardly no clean up at all.
Thanks again kind people.
Posted on Nov 16, 2007
Yes this worked for me too. Lift up the front of the washer. Remove the screws from the bottom and pull back the cover. It will come off from there. Unscrew the big white filter with your fingers. Thanks a bunch.
Posted on Aug 20, 2007
Thanks for your help. We ran the wash cycle and got a SUD message. The SUD routine activated. After a while we could hear the pump motor humming and then the FO2 message would appear. I took off the front and found a necklace in the filter area. I cleaned out the filter and closed it back up and ran another test cycle. Same thing occurred. I opened up the filter area and this time checked the impeller. A small foot stocking was inside the impeller. I removed that and ran another test cycle and this time everything worked well. Also, first time I took off the filter cover we had plenty of water on our floor. Second time I used a wet vac to get the water out of the drum and then opened up the cap slightly to let the water slowly drain and got much of the water with the wet vac. much easier floor clean up this time.
Posted on Jul 31, 2007
After you take the three screws off the bottom panel, you really have to pull to get the panel off. Since this is the third time that it clogged, I only put one of the screws back in.
Posted on Jun 30, 2007
Yes, it's really easy: The only hard part was to lift the front part of the washer to easily access the screws (they are kinda of low on the panel). You also need a star bit screwdriver to remove them, they are not the traditional phillips screws the star bit you need is easily available at Home Depot or OSH. There is quite a bit of water in the filter so be prepared to remove it with a mop. I save $70 by not calling a SEARS technician and it was a no brainer fix. Woha !
Posted on Jun 12, 2007
I cleaned my drain filler too - holy cow was it clogged! Quarters, buttons, lollipop sticks, bamboo sticks. Works great now! Thanks.
Posted on Jun 12, 2007
My husband did exactly as you said and it fixed it. I couldn't believe what we found. A penny, a marble and a few other items. Thank you. My5dollys
Posted on May 16, 2007
Soccermum, F02 is the code for long drain. The first thing to do is check the pump filter. Remove the lower panel by removing the 3 torq screws, the panel will come off. Right in front will be the pump filter. Remove the cap and pull the filter out. Clean out any lint and or debris. Make sure there is nothing in the impeller. Make sure to have a bunch of towels handy as you will get some water when removing the filter cap. Catriver.. post back.
Posted on Mar 18, 2007
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Posted on Jan 02, 2017
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