Question about Brother IntelliFAX 2800 Laser Fax

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When I try to fax there is a beeping sound. the report says the line is busy/noresponse

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In my case, the phone company has blocked the ability to make long distance calls (I refused to sign up for one of their expensive long distance packages). Local faxes (10 digits) work. 1-800 faxes work. For long distance faxes, I use calling cards with a local call in number.

Posted on Jan 24, 2009

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I would first reset up the machine in send and receive mode, is there dial tone. let me know what happens

Posted on Jan 16, 2009

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2 Answers

Every fax we try to send it comes up with a error tx report of "NG". What does "NG" mean and how can we fix it?


Hello.

NG means: Some or no pages sent.

Check the paper feeder to see if the page is pulling through.
Listen to see if the fax line "sounds"like it is working or if you hear dialing or not.

Hope this helps.

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try sending a test to a known good fax number.

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The machine seems to work ok, except when putting in a fax document, inputting the #, and pressing fax start, it pulls the document through, then just beeps every 2 seconds. It then does put out a...


The number that you are sending to is either busy, disconnected, or off the hook. To chek BEFORE dialing press the "HOOK" button (located to the left of the "1" key) and listen to the transmission this will help you in your troubleshooting. If you don't hear a dial tone BEFORE dialing, then the trouble is on your end.
A fast-paced busy signal could indicate a "downed" telephne line.
Finally, sometimes the line that you are sending to has so much stuff hooked up to it (56K dialup fax, multiple phones, alarm system dialer, credit card validator, teenage daughter) that you may be better off e-mailing instead.

GL

Jul 07, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Beeping sound when try to fax. report says busy/no response


hi,

check it out weather it is in fax mode not in phone mode

Dec 15, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Stop Transmission Verification Report on Brother 2820


It should be under the REPORTS section of the menus.

Step through the menus to turn off CONFIRMATION REPORTS.

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1 Answer

Not connecting to fax out


Do you have a DSL or other digital phone line?

Jul 10, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Fax busy, no response yet fax is sent ok


NG or poor line condition on the transmission report means that there is interference on the phone line.you need to double check the quality of the dial tone-if it static or clear.now,other interferences could be caused by other devices on the same line as your fax such as DSL modems.make sure first that you connect the brother machine directly to the walljack and try resending a fax.modem settings can be changed.e-mail me if you need that info

Mar 18, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

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Have you called your own fax line and just listened to the fax hand shake? might sound simple but I have called fax lines before and it just rang, or it was busy or static, if your not getting a clear fax hand shake, then it is the phone line, if there is no answer you may have turned your fax to manual receive mode, If you don't know how it should sound call a friends business fax line and listen to it. I have actually gone out to businesses that reported send or receive problems just to call the line and listen to a disconnect message, that would make it difficult to fax.

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1 Answer

We can't send or received faxes


Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.

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