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I reformatted my hard drive and istalled XP s1 and after SP2. Everything works except that I cannot install my Lexmark X6100 series printer. The printer works great with other computers. I downloaded the drivers from Lexmark for XP s2 and I still cannot install printer. I keep getting the message " Hardware cannot be installed etc. I noticed tha the print spooler in msconfig is stopped?

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  • Angelglez Dec 17, 2008

    My Desktop PC is not recognizing anything installed on the USB ports. As I have stated, I reformatted my hard drive and installed Xp sp 1 and then downloaded all updates until I got to Sp2 and then installed it. Everything works except that I cannot install my USB printer(Lexmar x6100 series). I went into ms services and made sure my printer spooler was on auto. However, when I run msconfig, it shows it as stopped, even after rebooting. As I mentioned, I have an extra USB mouse and it too does not work regardless what USB port I use. All my hardware used to work on this computer prior to reformatting.

  • Angelglez Dec 18, 2008

    Thanks for the help. However, I ended up removing XP SP2 and SP1 allowed me to install the printer. I tried to reinstalled SP2 and I crashed severely. Since I had no data saved, I reformatted and I installed win 98 and all my peripherals and when I have 10 hours to spare, I'll install my XP upgrade and then go thru the endless upgrades updates until I get to SP2. Then we'll see....This is an old computer that it's only used for emailing and I refuse to buy a new one. (PIII 866 MHz /Asus motherboard).

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If this is actually a usb problem which it sounds like then it is much simpler to resolve. I would just download the latest motherboard drivers from the manufacturers website an reinstall these. USB drivers are generally installed when the motherboard drivers are installed, espicially if the USB card is in a pci slot

Posted on Dec 17, 2008

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Hi and welcome to FixYa,

With the indulgence of the others...

If the Print Spooler could be started and yet problems in installing the printer, additionally pls try make sure that the Remote Procedure Call is set to automatic and running.

If with both started and running and yet an error will be displayed "Error 23: Data error (cyclic redundancy check)", sorry but you might be better off doing a clean/fresh install. At this early stage and errors are present, it is likely others will follow. You may also want to confirm the the XP CD installer has no scratches and that there will be no install error during the process.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 15, 2008

  • Louie  Role
    Louie Role Dec 17, 2008

    Hi again,

    Based on your subsequent postings, re-install/update the USB drivers not from Microsoft but from the download & support of the motherboard manufacturer.

    Cheers.


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If you are not able to install even after starting the spooler then ,

  1. Go to Start, All Programs, Lexmark, Uninstall Lexmark.
  2. Reboot the PC.
  3. Go to Start, Control Panels, Printers and Faxes.
  4. Go to File, Server Properties, Drivers.
  5. If there are any Lexmark printer drivers, select them and click Remove.
  6. Open Windows Explorer.
  7. Go to C:\Windows\System32\Spool\Drivers\w32x86 and delete all the Lexmark files from this folder.
Then try to install the driver....

Good luck...

Posted on Dec 15, 2008

  • Anand Kumar
    Anand Kumar Dec 18, 2008




    1. Right click on My Computer and select Properties.


    2. Click the Hardware tab, then click on Device Manager.


    3. Click on the plus sign (+) beside Universal Serial Bus Controllers.




    4. Right click the problem device (printer).




    5. Go to Properties, Driver, Update Driver.




    6. Choose the option to Install from list or Specific Location.




    7. Click Don't Search, I will chose the driver to install and then click Next.




    8. Click Have Disk.




    9. Click Browse.




    10. In the Look In screen, select the C: drive from the drop-down list.




    11. Double-click Windows, then double-click INF. The USBPRINT.INF file for the printer will be displayed.




    12. Select this file and click Open.




    13. Click OK in the remaining screens that appear.



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Did you try enabling the printer spooler. using services.msc

do to  mycompute->properties->hardware->devicemanager 
and check  whether the printer is being detected or not. and post back the resut.

Posted on Dec 15, 2008

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Try to remove the printer software from your computer then disconnect the printer from the computer and then restart the computer... Try first to connect the printer and let the computer recognize your printer and install the driver for it don;t run the software for the printer....

Posted on Dec 15, 2008

  • Mark Gil
    Mark Gil Dec 18, 2008

    You're welcome feel free to contact us back for any updates about this concern so we also know what happen to your problem and what solve it...

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Try to start printer spooler in services by doing this

Goto Start>Run>type services.msc and there right click on the print spooler and start...

Posted on Dec 15, 2008

  • Sibananda Jena
    Sibananda Jena Dec 17, 2008



    try following steps..


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentContr...

    2. When you do so, the USB storage device does not work when the user
    connects the device to the computer. To set the Start value, follow
    these steps:

    3. Click Start, and then click Run.

    4. In the Open box, type regedit, and then click OK.

    5. Locate, and then click the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentContr...

    6. In the right pane, double-click Start.

    7. In the Value data box, type 3, click Hexadecimal (if it is not already selected), and then click OK.

    8. Quit Registry Editor.

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Ok, press start -> run -> type in services.msc

now find print splooer from the list, right click properties, change the start up type to automatica and start the service.


This is just a start so get back to me with results.

Posted on Dec 15, 2008

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If your Printer is Listed Below, then unfortunately it will not run on your system unless you format the machine and downgrade to Windows XP. (Or obviously you can wait until the device is supported, but to be honest that could be months, years).

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How to Install BVRP FaxTools Software on the Lexmark X6130/X6150/X6160/X6170/X6190 Pro ID:ENUS8694 null.gif null.gif null.gif
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Here's a link on the Lexmark site that gives you step-by-step instructions on how to download and install a driver:

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