Question about Canon IXUS V2 Digital Camera

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Ixus 70 dropped in sand, lens error & won't close

Some sand got into the camera while it was still on and when i tried to turn it off, the lens and shutter won't retreat. it was pretty much stuck. there is a grinding sound whenever i try to turn it off and ultimately, i can't view nor take any pictures.. the screen just keeps coming up with "lens error, restart camera"

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  • jasperke Dec 22, 2008

    I have the same with my canon ixus 70

  • desireechong Jan 18, 2009

    ok... well, i've dismantled it and removed most of the sand. the thing is, now the camera won't even turn on anymore :( i've surrendered to saving up and buying a new one. any suggestions what camera i should buy which won't cause me any sand problems in the future?

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Hi jasperke,

try the following:

make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and drycompressed air (20 lbs) set the tip between the lens turret and thecamera body and turn on the air while moving the tip around the lens.It should remove all dust and sand. Turn the camera on and it shouldfunction fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but veryoften in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

there is a guide to dismantle it with pictures: try it:

http://www.fixya.com/support/t102982-e_18_problem

good luck!

Posted on Jan 18, 2009

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