Hi. Only had this gadget for a month, and it has been brilliant. But, this morning, when I used it, the water came out cold. Have emptied it and turned it off then on again but still the same. Any ideas?
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I suspect that the discharge holes have become clogged by calcified deposites due to hard water. You need to de-calcify the iron. Mix one cup of white vinegar with one cup of water and pour this mixture in the iron and let it heat up. The acidic vinegar should dissolve the build up. repeat until clear. forthe final, use a little lemon in a cup of water to get rid of the vinegar smell. You can prevent this by using only distilled water in the iron, but this is not really practical, so a couple of clearing runs of the vinegar/water bath each month will put this off.
we had to return our first one for the same problem Gavin. Tefal (surprise surprise) claimed that nobody else had EVER had that problem. 2 years down the track though, and i've discovered that mine turns itself on at random intervals, and floods the kitchen bench. My advice - get a refund while you still can...
ALERT :- Tefal Quick Cup can TURN IT SELF ON. Tefal know about this but it is a potential fire hazard. Mine turned itself on and dispensed the water reservoir over my kitchen. Dread to think if I had been out shopping what could have happened. Tefal know about this problem but are not doing anything to advertise the fault!!
Thankfully I was able to clean the boiler compartment, by unscrewing the large bolt on the boiler, cleaned with water only, loads of brown yuck came out, It would then not allow me to use the steamer, Waited until the next morning tried again and working brilliantly again.