Question about HP 530 Notebook PC

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Problem code is 39

I installed my cd/dvd driver successfully, but driver software encountered a problem when it tried to run. the problem code is 39

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  • Anonymous Jan 14, 2009

    I already reported it and paid my 10 dollars! looking forward to hearing from you soon.....in my case a CD player in a toshiba satellite pro simply stopped working, giving the same message

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  • 413 Answers

Is it the right driver for your operating system? If the driver installes successfully that just means the file itself copied without any errors or conflicts. obviously doesn't mean the hardware is going to work.

Posted on Dec 19, 2008

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Posted on Jan 02, 2017

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Description Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 31. Can you please help me?


Method One
  1. Remove the Upperfilters and Lowerfilters values completely from the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}NOTE: If you are getting a code 39 message, it may be that additional third-party filter drivers were added to UpperFilters and LowerFilters values in addition to Adaptec filter drivers. In that case, you may try to remove the non-Adaptec filter drivers first, leaving the Easy Creator filters in place to see if the Code 39 goes away. If you still receive an error code 39, 32, or 31 message, remove the Upperfilters and Lowerfilters values completely in the preceding key.

  2. Restart your computer.

Sep 14, 2011 | Acer Aspire 4720 Notebook

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This disc wasn't burned successfully make sure you


hi Names Rui, try downloading a new cd/dvd burner software and install it to your PC thier are many types of cd/dvd burner tryto search free ones at google here is one link that i will give you
http://download.cnet.com/Free-Easy-CD-DVD-Burner/3000-2646_4-10627009.html just download and install it. try it hope you like it.

Jul 19, 2011 | HP Compaq Presario C700T Notebook

1 Answer

I have a pioneer dvd-rw dvr-k14ra usb device. i am using windows vista. device properties for device status Windows cannot load the device driver for this hardware. The driver may be corrupted or...


Hello there jonl98023.

Here's your geek-steer ...

You're classically describing a very common trouble. Common enough that Microsoft has published a KnowledgeBase (KB314060) article concerning it. Accompishing the actions detailed there should "FixYa" up.

Good luck, and please do post back ...
  • to let me (and interested others) know how things worked out,
  • to provide clarification or feedback,
  • if you have ANY further questions.
Today's the best day of my life ... and NOW you're part of it!
Via-con-Dios and Godspeed -- Geekinator (aka Craig).

Oct 13, 2009 | Optorite DVD+-RW DUAL TED80Y BLK RT...

1 Answer

Vista cannot find dvd player but says driver is updated


Right click on Computer->Manage->Device Manager->DVD/CD Rom drives. Select your DVD device from the list on the right hand side. Right click on it and select "Uninstall". Reboot your machine. On start up and after loggin in, your PC should go through the process of detection, installation and configuration of your "newly" found DVD device. Good luck!

Aug 16, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

HL-DT-ST DVDRAM GSA-T20L ATA Device


Check the jumper on the cd/ dvd rom drive. maybe it was still there. I tried before to remove it. The os installation continued after i Removed it.

Sep 03, 2008 | Computers & Internet

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Pioneer DVDRW DVR-K17B ATA Drive


This is my error in report viewer for my dvdrw in laptop.
dvdrw icon is hide and it can't read any disk dvd/cd.
PLEASE HELP ME! THANKFUL
" Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39. "

Aug 06, 2008 | Pioneer DVR-107D DVD±RW Burner

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Getting code 10 error


Uninstall and then reinstall the software from the CD - this is the fix suggested by both the manufacturer and Microsoft for Code 10 errors.

-Tha Mp3 Doctor

Jun 10, 2008 | Siren Edge MP3 Player

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