Question about Philips 27PT5441 27" TV

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TV was Fine last night, this morning there is picture, but no sound

I have a Philips TV that is about 4 years old. Everything was fine with it last night. Today, I was cleaning and used the vaccum dusting attachment to clean the back of the tv (it was not turned on) and behind the entertainment center. After I was finished cleaning, when I turned the tv on, there was a picture, but no sound at all. The only difference that I noticed, besides the silence, is that "mono" shows on the screen everytime I change the channel. The closed captions work and I was reading in another person's post that that could mean that mute is on somehow. I muted and unmuted with the remote, but nothing changed. I plugged headphones into the headphone jack and could hear background static-y noise but no true sound. I tried playing a DVD to see if I could for some reason get sound like that, but when I put it on the channel for the DVD player, all I get is a black screen instead of the menu screen coming up. Any advice or suggestions you can give to help locate and fix this problem will be greatly appreciated. Thanks.

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  • Amy Thompson Mar 18, 2007

    Thanks. After meesing with the connections and cables for a while, I finally got sound. It was fine again all last night and then when I turned it on again this morning the sound was gone. I have no idea what is going on with it.

  • PhillipsTV Dec 18, 2007

    I too have the same problem with my phillips tv, in fact it might be the exact same model. except a black screen when i plug av connectors in the screen will show picture but blink every 3 seconds and still no sound.

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Since the you were vacuuming behind the set before this happened, I'm going to assume that you unplugged an input. Check the wiring, not just on the back of the set, but, on the back of the peripherals (DVD, Satelite, cable box, etc.) If wires are connected, then, take a component, such as a VCR or cable box and hook it up to the RF connector (AKA the cable connector) and run it on channel 3 or 4. If you have sound, then, you have a configuration problem and need to rewire your set. Hope this helps.

Posted on Mar 18, 2007

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