Question about HP LaserJet 4000 Printer

1 Answer

HP4000 not printing LPT1

Printer turned off and unused for several years.
Printer prints Configuration page & PCL font list okay.
No warnings or error message displayed on printer display.
Have download HP4000 printer drivers and added printer using Printers & Faxes - Windows XP SP3
Printer status shows ready.
If I send a print job it shows up and clears when monitoring the printer job status window. If I turn the printer off and send the print job it stays in the print que (spooler) until printer is turned back on and ready to accept print job.
I have tried turning off CLEARABLE WARNINGS and AUTO CONTINUE
and resent print job and no warings or erros shoed up.
I have tried factory resets menu, reset I/O menu, reset memory menu to no avail.
I have tried connecting printer to another XP PC but got same result.
Does anyone know how to run HP maintenance test mode to check printer communications out? Or any thing else I can try.
I will get the printer cable checked out tomorrow but I feel it's not the printer cable?
Thanks for any ideas to try or any assistance.

Posted by on

  • Karl Becker Dec 16, 2008

    Problem cleared itself after removing anf refitting parallel printer cable the next day. I'm still not convinced its a cable problem though!





  • sam88kid May 11, 2010

    Hi Ballbearng,

    Did the printer go through the printing motion?

    Any blank paper spat out or just display that it is printing and nothing printed?

×

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  • HP Master
  • 990 Answers

Dear sir;I believe you can try " cold reset", that's means going to clear all data from the printer memory and sets all the defaults back to the factory settings.performing a "cold reset" resets the jetDireect configuraion. to avoid making changes to yourconfiguration, remove the jetDirect card before performing a cold reset. if possible, print a configuration page prior to performing a cold reset. this will document current settings for later reference.
to perform a cold reset;
1, turn off the printer.
2, while pressing "go", turn the printer on. COLD RESET appears briefly on the display, then INITIALIZING appears.after a few seconds, RESTORING FACTORY SETTING appears on the display, followed by OFFLINE.the cold reset is complete.
3, press "go" to return the printer online "ready " appearson the display.
Little bit complicated but is easy ,hope can take care your problem, GOOD LUCK! Let me know the resolve please!
HAVE A HAPPY HOLIDAY !!!

Posted on Dec 18, 2008

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Troubleshooting:


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To verify communication with the device, perform the following:
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Microsoft Windows 2008 and Vista: http://support.microsoft.com/kb/948349/en-us
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