Question about ASUS A8Js Notebook

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Use of usb ports shuts down notebook

I have an ASUS A8Jc notebook which is using XP pro os... when ever i plug a printer or my mp3 player into a USB port it shuts power off to my machine. the only way to repower it is to unplug all leads and remove and re install the battery. the mouse will work fine. is this a software problem or worse?

Regards.....Shane

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  • relentlessbo Dec 22, 2008

    my dell notebook does the same thing when trying to print, upload pictures from my digital camera or using my memory stick.



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Is there any data in the USB , I suppose it can be a virus , can you Format the USB stick and then insert to the laptop.

Posted on Dec 15, 2008

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Resetting your USB Controllers I'm going to assume that you're running XP (home or pro). Recently I had to refresh my USB ports. This is the sequence I used.
1. Right-click My Computer and select Properties
2. Click Hardware
3. Click Device Manager
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5. Right-click each USB device listed and select Uninstall
6. Click OK to confirm removal of each device

Note: Repeat steps 5 and 6 until all devices under UBS Controller are removed

7. Shut down computer.
CAUTION: Ensure that the Shut Down option is selected instead of Restart.
8. Wait a few seconds and turn computer on. When it reboots you will see "Windows has detected new or added hardware"

Note: You will have to insert your Windows CD, if prompted.

These steps will refresh the USB ports.

Added Notes: 1) If your mouse is a USB you will have to use the keyboard to shut down your computer. 2) It would be wise to unplug everything from your USB ports EXCEPT your mouse and/or keyboard before you restart the computer to avoid Windows replicating any printers, scanners, digi-cams, etc. Once Windows has refreshed your USB controllers and ports, shut down again. reconnect, and restart.

Good Luck

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