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Reem Elife, try these options;
1) Remove the battery from the phone, then put it back and try to open the phone.
2) The phone battery might be discharged completely. Charge it for 30 minutes and then try to turn on the phone.
3) Maybe the battery is dead and need to be replaced.
I was having exactly the same issue with my 600EX-RT. This is what solved the problem for me. With the power turned off. Hold down the 2 clear buttons for approximately 5 seconds, then turn the power on and hopefully, you should have a fully operational Flash.
I too have had a problem with mine no longer charging. I talked to the manufacture. Since the cord light is on however my torchlights charging light is not on they said could be the batt or could be a bad wire in the charger. I've been debating whether to send it in for fix or buy a new batt to try first. For yours I would send in for repair. Unfortunately these lights only come with a 1 yr manufacturing warranty so if you've had it over a yr you will end up paying 60-130 was the price range I was quoted depending on the problem.
I was able to get it open by putting my finger on the battery door back toward the screw and pushing it down and forward until it popped open. I worked for hours trying to get it open. I found a video on uTube that gave an opening review of the camera and I saw how he opened it. Hope this helps.
it has not corrected itself by turning the phone off and taking the battery out
for a couple of minutes then turning it back on you should try a factory data reset.
In Idle mode, open the application list and select Settings - Privacy -Factory
data reset -Reset phone -Erase
This is a photo flash forum for Nikon cameras. Not a computer problem forum. You have to access your photos where the computer stored them. Usually windows stores all photos under My Documents, and subbed under 'My Pictures"
Go to this web site and download updated software http://vume.senario.com/ . I was able to go to other drives, but you can see which folder you can access and put your pix there. Also you can change your pix to jpeg using open with, using windows picture and fax viewer, and then change it back to Microsoft Photo.