Question about Acer Aspire 3690-2196 Notebook

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Acer aspire 5610z dvd drive

My pioneer dvd-rw dvr-k17 ata drive is not found on my computer, i put cd's or dvd's but it does'nt work, ii have tried to troobleshoot it or update the driver but it is the same problem!!!

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  • cheapbooks50 Feb 17, 2009

    my dvd works but cd rom just run on and on and gives me insert disc message even when there is disc in it

  • rick052259
    rick052259 May 11, 2010

    is it a new istall or been in for a while

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Download the right drivehttp://support.acer-euro.com/drivers/notebook/as_5610.html and then install the driver, try clean the leans w/ coton and soak the water wipe the eye leans boss_frnd@yahoo.com

Posted on Dec 20, 2008

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Your dvd drive is not working try to replace with a new one or find a new laser head and replace it

Posted on Dec 19, 2008

  • Matson Kurian
    Matson Kurian Dec 24, 2008

    You troubleshoot and upgrade the driver then what trouble shooting you did ? did u check in your bios that your dvd is detected or not please clearly mentioned your problems so some one can understand

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Hi there,

Download and install the most current Chipset drivers for your motherboard. This will sort out any controller port problems.

Hopefully that should work, and windows will detect the drive.

You can download your Chipset drivers from here:
http://support.acer-euro.com/drivers/notebook/as_5610.html

Tim

Posted on Dec 19, 2008

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Try shutdown the laptop and then boot it, on the booting process go to the bios setup menu check if the dvd drives is enable or detecting on the on.

Try removing the dvd drive with the laptop off, replace the dvd drive and try to boot it again.

Posted on Dec 17, 2008

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1 Answer

Pioneer DVD-RW DVR-K17RS ATA DEVICE NOT WORKING L CAN OPEN MY CD FILES my device cannot read cd but work with dvd


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3 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


Try to remove the device from Device manager, and then reinstall or upgrade the driver. If the error continues to occur, it may be possible to edit the operating system Registry to resolve the issue.

Click the Start button, press run and type regedit.
  1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
  2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
  3. In the System folder, double-click the CurrentControlSet folder.
  4. In the CurrentControlSet folder, double-click the Control folder.
  5. In the Control folder, double-click the Class folder.
  6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
  7. In the right pane, click to select the UpperFilters registry value.
  8. Press Del / Delete to remove the registery entry.
  9. In the Confirm Value Delete dialog box, click the Yes button.
  10. In the right pane, click to select the LowerFilters registry value.
  11. Press Del / Delete to remove the registery entry.
  12. In the Confirm Value Delete dialog box, click the Yes button.
  13. close the regedit window.
  14. Restart the computer.

Feb 11, 2008 | Acer Aspire 5100 Notebook

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