Question about Acer Aspire 3690-2196 Notebook

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Acer aspire 5610z dvd drive

My pioneer dvd-rw dvr-k17 ata drive is not found on my computer, i put cd's or dvd's but it does'nt work, ii have tried to troobleshoot it or update the driver but it is the same problem!!!

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  • cheapbooks50 Feb 17, 2009

    my dvd works but cd rom just run on and on and gives me insert disc message even when there is disc in it

  • rick052259
    rick052259 May 11, 2010

    is it a new istall or been in for a while

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Download the right drivehttp://support.acer-euro.com/drivers/notebook/as_5610.html and then install the driver, try clean the leans w/ coton and soak the water wipe the eye leans boss_frnd@yahoo.com

Posted on Dec 20, 2008

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Your dvd drive is not working try to replace with a new one or find a new laser head and replace it

Posted on Dec 19, 2008

  • Matson Kurian
    Matson Kurian Dec 24, 2008

    You troubleshoot and upgrade the driver then what trouble shooting you did ? did u check in your bios that your dvd is detected or not please clearly mentioned your problems so some one can understand

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Hi there,

Download and install the most current Chipset drivers for your motherboard. This will sort out any controller port problems.

Hopefully that should work, and windows will detect the drive.

You can download your Chipset drivers from here:
http://support.acer-euro.com/drivers/notebook/as_5610.html

Tim

Posted on Dec 19, 2008

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Try shutdown the laptop and then boot it, on the booting process go to the bios setup menu check if the dvd drives is enable or detecting on the on.

Try removing the dvd drive with the laptop off, replace the dvd drive and try to boot it again.

Posted on Dec 17, 2008

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dera ingrid 61

Please reinstall the drivers for the both of the problems,if you dont have any cd then plz visit the manufacture website and download the drivers, after installing the problem is not solved then plz try with another drive,if the problem persist then try by reinstalling the OS

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1 Answer

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This sounds like you have a Virus or Some other type or Malware that has corrupted your drivers. Please Scan with Avast (http://www.avast.com/), Spybot S&D(http://www.safer-networking.org/), and Adaware (http://lavasoft.com/) all of witch have free versions.

Also it may be that your driver got corupted some othere way if it still does not work try roleing back your driver or updateing it.

Thank you,
Rel

P.s. if that does not work please come back and make sure you give the info that you have

scanned with the above and if you do not reply in this question then make sure you include all

that info with all the info you have already put here. Good Luck!

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Pioneer dvd-rw dvr-k17 problem


This worked: thanks to riozebratubo

delete the entires in regedit.exe

"UpperFilters"
"LowerFilters"

They're inside:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

-uninstall the driver
- restart

Vista is searching for existing drivers -> done

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Hey Google AUTORUNGUI.dll Download It And Then Just Copy The .dll to Your Win System32 Folder Replace It.

SHOULD WORK...........................................
Comment If It Doesnt I Will Tell You Some More Solutions
And Leave Your PC Info With Operating System OtherWise Really Hard ....................................................................................

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