How i can unlock my pattern of sony st21i
You need to have a registered Google account on your phone in order to reset the screen unlock pattern. In case you do not have a registered Google account, You must repair the phone software before tapping "Forgot pattern". The phone is locked if the incorrect screen unlock pattern was entered fives times in a row.
Follow the procedure below to repair the phone software:
> Open PC Companion 2.0 on the computer, tap Start then Repair in the "Support zone" application and follow the instruction you see on the screen. Please note that all personal data stored will be lost and the installed software on your device will be replaced. In case it is not possible to repair the phone software, contact your Sony Customer Support.
If ever you entered the incorrect screen unlock pattern five times, tap "Forgot pattern" then tap "Answer question" then tap "Next" and enter your answer for the security question. Next, tap "Unlock".
To reset it using your registered Google account, tap "Enter Google accounts details" then tap "Next". Tap the "Username" then enter the registered Google account username. Next, tap "Password" to enter the registered Google account password then tap "Unlock".
Oct 18, 2014 |