Question about Gateway GT4023E (6886) PC Desktop

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Gateway Motherboard The motherboard has been replaced twice already under warrenty. The current problem is it takes many presses (15 to 30) on the power button to get windows to load. When loaded what shuts down usefullness is the mouse freezes. Windows informs me a USB device has failed (the mouse)and Windows can't recongnize it although it doesn't happen everytime sometimes it just freezes up with no message. I lose the LED on the mouse when it fails but do not when it mearly freezes. Must I replace the motherboard yet again?

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Enter the bios and make sure usb support is enabled if so replace the mouse with a wired,
if that fixes it it is either the wireless or the board
if it workd with a wired use it that way

Posted on Dec 21, 2008

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Gateway computer 310 series wont power up when


It sounds to me like the power switch is plugged into the motherboard incorrectly. I would need to know the type of motherboard you have to get you the proper schematic for hooking up the power switch and reset switch to the board. If you have the manual to the motherboard, there should be a detailed picture showing you how it is to be hooked up. Please let me know the motherboard model for further assistance.

Good Luck,

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It is probably the powersupply although Dell is right and it might be a motherboard problem. Your best options right now are to replace the power supply first, then run a motherboard error check if you have an adapter for it. If you don't you should take it in to a repair shop unless it's still under warrenty then Dell should be able to fix it for you. If they try to charge you alot of money, call around and see if you can't get a better deal first because sometimes factory warrentys don't amount to anything more than a headache.

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Gateway hasn't had any recalls on it that I know of. maybe it is not the mother board. It might be the hard drive. Hard drives can do that aswell. When I fix a computer the first thing I check is the hard drive. A little bit of advice with computers. Start with the small things first and work Your way up to the big stuff. Hope that helps.

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my 5228 was under warranty when the same problem occurred. the motherboard was replaced at least twice. six months later, I have the same problem but now am out of warranty. so try replacing the motherboard. am going to try it on my own only because I have so much info in that compter.

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1 Answer

Computer will not power up


I attempted to find this information for you and was unable to. Usually the type/model of the motherboard in a prebuilt PC is determined by printed information located by the CPU/Memory slots.

The downside to most prebuilt PCs you buy in the store, is these motherboards are generic motherboards. Gateway orders them from a company that makes them in bulk specifically for their needs. You would be better off trying to buy a new motherboard that matches the specifications of your current one. Here is the specification page for this Gateway PC. You would need to find a new motherboard that matched most, if not all of these features. However, worst case scenario, you may consider contacting Gateway to find out if they still have this board and how much it would cost to buy or have them replace it.

http://support.gateway.com/s/PC/R/4054/4054sp3.shtml

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3 Answers

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Unplug the power from you 700xl and from you monitor. Try removing the cmos battery and reinstalling it. Then, plug everything back in and try restarting. If it continues to give you the yellow light, you may need to replace the CMOS battery, especially if it is more than two years old.

Another thing to consider is if your power supply is underpowered for the number of external devices you have plugged into it (i.e., cd, dvd, external hard drives, printers, pci cards, etc). Gateway installed very low powered power supplies in their 700xl desktop computers. Usually only around 250 watts maximum.

If you are replacing the power supply with another 250 watt maximum power supply, and you have a lot of external devices plugged in, you may need at least a 350 watt power supply....if your CMOS battery is not the problem.

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reply 1. friend had it tested and there was no elec current
2.have taken the motherboard out to test
3. sorry no warrenty

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Google motherboards. XD

Looks like your motherboard is actually pretty good. What do you need to replace it for?

Here's a good website: http://www.tigerdirect.com/
Click motherboards or motherboards with cpu included.
Another website, http://reviews.cnet.com/4566-3049_7-0.html?tag=dir gives you a list of motherboards and where to buy them.
Usually, motherboards under $100 are old or cheap.

If you need an exact copy of the one in your GT4022
this is your motherboard on gateway.com: http://support.gateway.com/s/MOTHERBD/FIC/4006105R/4006105Rnv.shtml
just google that motherboard and you should be able to find an exact copy to buy.

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