Question about Sony UPDR150 Thermal Photo Printer

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Sony UP-DR150 4x6 "ribbon error"

When I load the 4x6 ribbon and close the machine it gives me a "ribbon error" and will not let me print. I opened up the package and used a new ribbon and it gave me this error. I also tried on the other brand new 4x6 packaged ribbon and gave me the same error. Then I tried with a 5x7 ribbon and it worked. The problem is I want to print 4x6 prints. Can anyone help me solve this problem and if not who to contact.
thanks
aaron J

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  • ajetelina Dec 15, 2008

    found solution. Just needed to upgrade the software in the printer. Thanks Aaron J

  • boomertran Dec 26, 2008

    i have the same problem when i bought a new roll of paper and ribbons that has the "H" at the end of R154.  and i am using Mac.  Please help!

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The black spool of the ribbon has a built in chip, If that chip is damaged it renders the ribbon unuseable. Be very careful if you take out party used ribbons and re insert them later.

Posted on Apr 14, 2009

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The paper and the ribbon are matched. I dont think that you can just change the ribbon. You may have to change both the paper roll and the ink ribbon.


Posted on Mar 21, 2009

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