Question about GN Netcom GN 9120 Professional Headset

2 Answers

No Sound or lights on the docking bay of the headset...

While the headset is in the cradle charging, the battery light is flashing 3 times and this continues....I've charged the headset all day, so it should be still charging.

And also, when I pick up the headset from the cradle there are no lights what so ever, its like its dead.

Please help

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  • koosh3_2000 Jan 05, 2009

    I left my head set off of it's cradel over the weekend. I have done this in the past and all worked well come monday morning. Today however I came in put it back on the charger and the light keeps flashing. When I take the head set off the charger i get a solid green light and flashing red light however I get no sound. I have checked all the cords and everything is hookd up. When i put it back on the base I get a click then the green light starts blinking again

  • Anonymous Apr 29, 2009

    I have same problem. Does anyone have a solution?

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Hi Scott, have you tried disconnecting the power to the base with no headset, then power back on the base and reset the headset all lights on the base should light up to pair the unit, if the on light doesn't work after doing this process i would replace the battery in the headset, GN Netcom are shipping out new battery FREE for the GN 9120 a recall default. go to there web site for more details. Good luck

Posted on May 28, 2009

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THANKS MAN NOW I COULD USE MY BLUETOOTH

Posted on Dec 16, 2008

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Good afternoon, I´m trying to


Have you tried:

http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=8165&p_created=1128461658
I was searching for this today and happened to find the above on the plantronics website. It definitely frustrated me till I found out about how to put the base in pairing mode.

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this has not synch up keep headset in cradle and remove power at mains plug or power lead from base count to 5 and replace power if no flashing is seen then you might have to repeat the same procedure a few times for synch to happen
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