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I guess your camera has the message turn off the camera and turn on again.
This message will occur when the camera has any malfunction. Could be caused because you obstructed the lens while focusing or zooming. Could be lots of other things.
If the switching is not enough and you observed the lens is retracting complete when switching off. Please remove the battery for a little while. Perhaps you could use the time to recharge the battery. Then when you replace the battery and the camera still gives this error, there is only one thing you can do: Please contact a FujiFilm dealer.
If the shutter and Zoom function both do not operate, you need to send the camera to an authorised repair center. Was the camerra exposed to salt/sea air? If so, you can take a soft rag and gently wipe around the lens area where it meets the body, remove the battery, reinstall the battery and try it. If not, send it in.
The support desk at Fujifilm got me to insert new batteries (rechargables) and try again. The batteries did not die but in the viewer, the picture is very bright (white) and has close horizonal lines running across the picturere. They want me to send it in by registered post (cost to me), only give a quote after inspecting it - which is far enough, but if I don't go ahead with the repairs, it will cost me $40 to get the camera back (as if it would be any good to me). Their web site states that the average repair is about $120, but it could be lots more. When I paid nearly $700 for the thing I expected it to last more than just over a year.
I rang several camera repairers who all told me that the only place that can repapir Fujifilm is Fuji themselves. This is not good and I won't be buying another Fujifilm again.
Switch off and on again?
Take battery out and replace.
Thats the only 2 ways of 'restarting a camera that I know of.
Does your model have a 'reset' function?
You will have to check the manual for that.
Or ask Canon support.