Service in and out...phone shuts off automatically
My phone will have all the bars and without moving in an area, it will lose service. Sometimes when I put in in my pocket with it on, an hour later I pull it out and it is off. Many times when I try too turn it on, the numbers light up, but the screen doesn't come on. Thought maybe it was the battery, but I just got a new battery and the problem wasn't solved. Please help.
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there is not enough info to answer this question. is it att/tmob? or is it verizon/sprint? are you in a low signal area? are other people with the same service missing service too? have you recently changed your network settings? if you can answer this for me i can almost certainly tell you whats wrong. TIA
borrow a sim from friend with the same network, or you may use a different sim if your phone is unlock, in this way, you can check the failure between your phone and your sim,. try to set your network to automatic so it will search for network without doing it manually.
Firstly, switch off your phone and put it on again if the location is different from where you used to use your phone, or, Check the network settings and select automatic to see all the available network on the area pick from all the list and if none of these worked then the phone may need to be work on l.e to be fix.
Try typing *228, and send. Select option 2 -- updating your roaming capibilities. The phone will go through a sequence of unlocking and reprogramming...DO NOT SHUT THE PHONE OFF DURING THIS PROCESS. It only takes a couple of minutes...or less...and will notify you that the phone was successfully updated. I had a similar problem a couple of years ago, and this seemed to solve it. Good luck!! I'm not sure that a battery connection problem will cause you to not have service in a solid coverage area. Did you possibly drop the phone? If so, maybe the antenna connection inside the phone is loose, and you are only getting a muted signal. There are phone repair shops that should be able to fix this, if THIS is the case. Your service provider will probably want to sell you a new phone, so they will doubtfully be of any help.
It seems your area is having less signal strength or its far from the mobile tower of your service provider.
Its a problem for lots of people around.
Try change the service provider or move to the nearest of the tower location.
I have seen this issue alot. I don't know what carriers that you both have, but one answer that seems to come up alot is that when a certain carrier loses their network (another words if you have no bars on your phone, it shuts itself off. A friend of mine from T-Mobile says this is a problem that they have had for a couple of years. The solution is that Motorola gives you a one year warranty with their phones. Take it to your carriers' retail store and try to get new one. The downside is you might have pay for shipping. Whenever possible, when getting a cellphone, always get the insurance, for what I have seen, it's worth it.