Question about Acer Ferrari 3200 Notebook

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Ferrari Acer 3200 Cd/DVD Drive Eject Problems

Hi I have a recent problem where the CD/DVD drive is not ejecting discs correctly, it will probably take about 6 up to 10 attempts to get the disc to eject. It seems to me to be an slight alignment problem is there any adjustment to try this ? I have been offered a fully functional CD/DVD drive from a Ferrari 3400 unit will this be a direct replacement for the one fitted to my 3200 unit ? Can you advise of how to remove the CD/DVD drive and the part number for the correct replacement Thanks Peter Mallinson www.sheenview.com Appreciate any answers being copoed by email to sheenview@yahoo.co.uk

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  • Peter Mallinson
    Peter Mallinson Mar 19, 2007

    Hi

    Thanka a lot for your reply to this problem, as I'm presently overseas and do not have my original acer manuals with me can you assist by telling me which screws release the bottom case ? is it the ones marked with a 'K' ?
    Also as the drive DOES actually work and DOES accept discs no bother but refuses to eject them as it should could this be a driver problem?

    Thanks

    Peter M

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This is a hardware problem and you will need to replace the drive. The hinge screws need to be removed in order for the keypad to lift up. Under the keypad should have at least 2 screws holding the dvd rom. Remove them. If you turn over the laptop, check to see if there are any screws needing to be removed before taking out the drive. If the connection and physical size of the drive of the ferrari 3400 dvd drive is the same as this, it should work as a replacement. Make sure you check the port of the dvd drives that they are the same, as you don't want to force it and bend any pins.

Posted on Mar 19, 2007

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You will have to remove the underside panels and remove the base from the notebook, as the acer notebooks tend not to have "hot swapable" drives, but as long as the dvd drive fits into the body recess it should be ok. There are no replacements shown on the web site, so emailing them for the part number may be a good idea. Have you tried uninstalling the dvd drive in device manager and then restarting your pc and letting windows re install it and try again.

Posted on Mar 18, 2007

  • andrew pester
    andrew pester Mar 20, 2007

    Have you tried uninstalling the dvd drive in device manager and then restarting your pc and letting windows re install it and try again.

    Also have you tried ejecting in my computer, right click on your drive, then eject.

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I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

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Hi Vassili,
You might want to try this steps. Hope it helps.
1
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  • 2 Straighten a paper clip.
  • 3 Insert the paper clip into the small hole on the front face of the CD or DVD drive with the computer turned off. As you press the paper clip into this hole, it will manually eject the disc from the drive.

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