Question about Macromedia RoboHelp X5 Office Pro for .NET for PC
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Which one restarts, the host or the client? Is there an error message or anything? Which version of Access? Which operating systems on which computers?
Before you do much, you may wish to make sure you have all the updates installed. Point Internet Explorer to http://update.microsoft.com and check in the left-side menu to ensure it's checking for updates for all things, not just windows, then check.
After that, go to http://officeupdate.microsoft.com and run the scan there.
On the other computer, please google "access runtime MYYEAR" to ensure you're using the latest version, and then run officeupdate.microsoft.com on that computer as well.
Posted on Dec 15, 2008
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