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Hey there, raeraekub! In order to assist you with this, I need to get a full understanding of the situation, so I'm going to ask you a few questions. First of all, is this issue still happening? If it is, try unplugging the receiver's power cord from the wall for 15 seconds then plugging it back in. If the problem continues, let me know what type of connection you have from the receiver to the TV. What type of TV do you have? With the DVR issue, is the freezing happening in the middle of watching a recording?
Hi! I will be more than glad to assist you in this concern. If your directtv hdtv receiver occasionaly pauses for 30 seconds and freeze and the only troublshooting steps that you do is to press the power button for 10secs or unplug the power-hard reset for 15secs. please do this steps 1. check if the software version of your receiver is updated, how to? got to the sysinfo of your receiver by pressing the sysinfo button on your remote or front panel of the hd receiver, write down on a piece of paper the version, then exit the sysinfo, run a check switch test, you need to access the menu of your receiver, once your done with the check switch and test.. turn off the power of your receiver by pressing the power button on the remote, make sure that there are no lights lit so that the satelite will automatically download the software if its outdated and if nothing happen it means that your software is updated. after all the steps that you did, by running the check switch and test.. still problem exist.. call the directtv tech support for the replacement of your hd dvr receiver, this is a dvr lost of function. I have experience that symptoms on my hd dvr receiver as well with one of the sat provider..
note: if you cant run the check switch and test, please call the direct tv tech support for assistance. please feel free to get in touch if you have any query..
I also have a Brand new Sony Bravia 52" LCD with Comcast Cable (motorola box).When switching between HD Channels sometimes the left side of the screen shows a smushed version of the new channel, and the right side is a frozen picture of the previous channel. I correct this by switching to a non HD channel and back. Cable or TV problem I wonder?
one last thing you can do, if it doesnt work the dvr is dead. reset the dvr and wait for the hello screen and then the screen will go black. when it turns black, hold the down arrow (on the front of the dvr) and the record button for at least 5 secs. this will re-format the hard drive. if it doesnt work the dvr is dead