Question about Maxtor USB 2.0 External Enclosure + 300GB 7200RPM EIDE Hard Drive Model 6B300RO 16MB (NEWITEM31865095) Drive Case

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Maxtor Hard Drive Crashed and want to buy identical drive

I have a Maxtor 6B300RO drive that can't be read. I want to buy an identical drive and replace components in order to try and get the data off the disk. I have some tools and some knowledge of how a drive works but I first must start with the identical drive. I think this drive spins but it stops when the USB is connected. The drive specs are: DiamondMax 10 300GB PATA133 HDD 6B300RO(0)060401 and the manufacture date is 12Sept2004 The code is BAH419PO Briefly, I have contacted Maxtor on 2 occasions. The drive has been taken out of the enclosure and plugged into a test setup but gives a bit of clicking noise and my friend returned it to me as not readable or able to transfer data to another media. I understand that there is a chance that the drive is not 'readable' with software but I first have to get it seen and assigned a letter. I have software that will check the disk if it is seen like Hard Disk Mechanic or something similar. Any suggestions about this drive or repairing the drive will be appreciated as it is not business critical information but I would like to save it. Maxtor has said that their charges would be between $500 and $1900!

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Instead of performing surgery on the hard drive, I'd suggest an alternate solution... Download the "Get Data Back" program from www.runtime.org; there is a version for drives using the FAT32 format, and a version for drives using the NTFS format, so be sure you download the correct version for your 300GB HDD... GDB can NOT help you if the HDD is PHYSICALLY damaged; the clicking noise you've mentioned COULD mean that the drive is beginning to fail, though you might STILL be able to retrieve the data on the drive with GDB before the drive fails completely... The "Get Data Back" program is FREE to use; you will ONLY have to pay for it AFTER you know if it can retrieve any files for you. It will create a bootable floppy disk that can read ANY functional hard drive, whether or not the drive is detected or recognized by a system BIOS. Again, GDB can NOT read data from a physically defective HDD, but as long as the drive is functional, GDB will show you all the files it CAN retrieve... Once you pay for the program and enter the activation code, GBD will copy any files it has recovered to the new HDD. Keep in mind that GBD works on ANY functional HDD; GDB does NOT require the drive to be recognized by the motherboard BIOS, and does NOT require ANY operating system to be installed on the drive. GDB is self-booting; as long as the drive can spin up without disintegrating, GDB will provide a list of any recoverable files it locates on the drive. GDB works even if the File Allocation Table (for FAT32) or Master File Table (for NTFS) is corrupted or missing, so as long as the drive is readable, you have NOTHING to lose by trying to recover your data with GDB... The website is very informative, and if you have any questions not covered by the FAQ, you can call Runtime and speak to someone in Tech Support (the phone number is listed on the main webpage). If GDB can recover your files, you will be able to copy your data to your new HDD WITHOUT performing HDD brain-surgery, and WITHOUT voiding the warranty on your new HDD... If GDB can NOT recover your old files, you'll know that the old HDD is physically damaged, and you'll be no worse off than you are right now... remember that GDB is FREE to use until you KNOW for certain that it can recover your data. If GetDataBack DOESN'T work, you don't pay a dime for it; if it DOES work, you'll never want to be without it again...

Posted on Mar 30, 2007

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My internal hard disk drive may be defective, how can I test it?

How can I determine if the problem is with my system or with the hard drive?

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Answer
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  • Windows 2000 Answer ID: 880
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