Question about Acer Extensa 4620 Notebook

4 Answers

DVD RW drive in Acer 4420 refuses to work

I have done the following:
uninstalled/reinstalled per troubleshooting recommendations of trouble ticket with acer.Nothing reinstalled. They recommeded further registry corrections which i have no proper skills to do.

I invested in an online driver program "driver detective." After downloading it and running it, It scans like it should but does not recognize the absence of the DVD RW driver. Therefore is doesn't offer a driver to download.

I face a repair situation at a repair shop closest to me (1 hour away) that I do not want to do.

If you can help I deeply appreciate it.

Bill

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Try to uninstall the program completely by going to the add or remove programs from the control panel .the whole system can be restored to the previous good working condition by restoring the computer.it can be done by taking start-programs- Accessories-system tools-system restore.it will shows to you a good configuration that worked before and you can select it by following the instructions given there.i think it will help.thank you.

Posted on Dec 15, 2008

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Http://ftp.intelliadmin.com/cdromdisabler_free.exe

try this tool to enable that drive...

Posted on Dec 15, 2008

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Have you tried a system restore?

Go to start>control panel>performance and maintenance>system restore and restore to a point before this happened.
also
Does the drive still open and spin?

Posted on Dec 15, 2008

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Did you reboot you system after installing?

Posted on Dec 15, 2008

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Posted on Jan 02, 2017

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2 Answers

My acer aspire dvd rw can not show the dvd & didnt write...


click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

May 31, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

My laptop acer 4930 DVD RW drive is not opening any DVD's or writing DVD's


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Apr 26, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

CD DRIVE IS NOT WORKING. WHEN A CD IS PUT IN, IT CLICKS THEN IT DOES NOTHING. I TRIED RESEADING IT THEN CLEANED LENS AND NIETHER HELPED.


you might have to physically unplug the leads for this cdrw/dvd rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if your computer came with a motherboard disc the drivers could be on it
make sure that the dvd rw is getting enough power test all leads that are attached to the dvd rw including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps


Apr 19, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

The dvd player on my aspire 5520 no longer works.


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rw/dvd-rom burner then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Jan 25, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

Dvd rw not working


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this dvd rw then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Jan 17, 2011 | Acer TravelMate 2300 Notebook

1 Answer

I am having P3 system in which i got cd rw/ dvd rom but it unable to open a dvd. cd is working fine. I have windows xp installed on it. Please help


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Dec 20, 2010 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

I can`t open my burner on my laptop


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Dec 07, 2010 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

I can't finalize a DVD on my Acer Extensa 4420. I follow the instructions, but the DVD is only readable in my Extensa, not in any other system.


Have you got a dvd/rw drive or dvd rom drive,

A DVD/RW drive will write DVDs
A DVD Rom Drvie will only read DVDs

If its a DVD/RW then remove device and reinstall

if you need more info please tell me what OS your using and make and model of your machine or pc

Thanks for your request.

Jul 20, 2008 | Acer Computers & Internet

1 Answer

EXTENSA 4420 DVD-RW WON'T BURN DVDS


This could be a glitch with your burning software. Try removing and reinstalling it, or using a different software. The other possibility is the drive, occassionally with a CD/DVD combo drive the DVD reader or burner will fail, leaving the CD end working.

Jul 02, 2008 | Acer Aspire 5500 5570-2609 Laptop

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