Question about Acer Extensa 4620 Notebook

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DVD RW drive in Acer 4420 refuses to work

I have done the following:
uninstalled/reinstalled per troubleshooting recommendations of trouble ticket with acer.Nothing reinstalled. They recommeded further registry corrections which i have no proper skills to do.

I invested in an online driver program "driver detective." After downloading it and running it, It scans like it should but does not recognize the absence of the DVD RW driver. Therefore is doesn't offer a driver to download.

I face a repair situation at a repair shop closest to me (1 hour away) that I do not want to do.

If you can help I deeply appreciate it.

Bill

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Try to uninstall the program completely by going to the add or remove programs from the control panel .the whole system can be restored to the previous good working condition by restoring the computer.it can be done by taking start-programs- Accessories-system tools-system restore.it will shows to you a good configuration that worked before and you can select it by following the instructions given there.i think it will help.thank you.

Posted on Dec 15, 2008

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Http://ftp.intelliadmin.com/cdromdisabler_free.exe

try this tool to enable that drive...

Posted on Dec 15, 2008

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Have you tried a system restore?

Go to start>control panel>performance and maintenance>system restore and restore to a point before this happened.
also
Does the drive still open and spin?

Posted on Dec 15, 2008

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Did you reboot you system after installing?

Posted on Dec 15, 2008

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1 Answer

Acer extensa 4420 cd driver not working


You can find the driver here, http://www.acer.com/worldwide/support/ , try a reinstall or Open the Device Manager, select DVD/CD Rom drives, update or roll back the driver. Have you done a OS upgrade? Have you tried a System Restore to a date before this issue?

Mar 28, 2013 | Acer PC Laptops

1 Answer

Dvd rw not working


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this dvd rw then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Jan 17, 2011 | Acer TravelMate 2300 Notebook

1 Answer

My dvd rw not working and it not be seen in my computer


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this dvd rw then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Jan 17, 2011 | Acer TravelMate 4000 Notebook

1 Answer

Optiarc DVD RW AD-7560A ATA Device NO FOUND


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Dec 17, 2010 | Acer Aspire 5520-5156 Laptop

1 Answer

I have an Acer Extensa 4420-5963 laptop. It was working properly. To free some space in C drive I uninstalled some programmes. After thAT I am facing 2 problems:- (1) 4 way Scroll Button (situatted...


Then you have uninstalled the wrong programmes (they wouldn't take up that much space anyway) Go to the Acer site and download the software for your lappy and reinstall.

Aug 23, 2010 | Acer Extensa EX4420-5239 Notebook

1 Answer

Acer Aspire cd/dvd/rw drive 'missing'


Go to device manager and look for the dvd/cd on the list. Click on the "+" sign and you may have a yellow, red or black symbol. right-click on the device and reinstall the driver. That should get it working again. If not then try the troubleshooting in the device manager, same place you reinstall the driver. Follow the instructions. If none of that works then it needs to be replaced.

Pls rate this solution.

May 07, 2009 | Acer Aspire 5630 Notebook

1 Answer

I can't finalize a DVD on my Acer Extensa 4420. I follow the instructions, but the DVD is only readable in my Extensa, not in any other system.


Have you got a dvd/rw drive or dvd rom drive,

A DVD/RW drive will write DVDs
A DVD Rom Drvie will only read DVDs

If its a DVD/RW then remove device and reinstall

if you need more info please tell me what OS your using and make and model of your machine or pc

Thanks for your request.

Jul 20, 2008 | Acer PC Laptops

1 Answer

EXTENSA 4420 DVD-RW WON'T BURN DVDS


This could be a glitch with your burning software. Try removing and reinstalling it, or using a different software. The other possibility is the drive, occassionally with a CD/DVD combo drive the DVD reader or burner will fail, leaving the CD end working.

Jul 02, 2008 | Acer Aspire 5500 5570-2609 Laptop

2 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


Hi How old is this laptop? If it is brand new, then you should be able to send it back to acer. Its the problem with drive or mainboard not with the drivers.
Thanks

Mar 16, 2008 | Acer Aspire 5610-4648 Notebook

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