Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune screen wont appear

Ok about 2 days ago my zune was plugged into the computer when i took it out and tried to turn it on the screen stayed black. i restarted and it wouldnt even show. But when u brush ur finger across the zune pad it gets lighter because it's on. The main screen wont appear.What should i do?

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  • Anonymous Dec 30, 2008

    Oh man. I have the same problem, but mine has been like this for half a year. And its still doing the same thing.  I've tried updating it, but it won't let me. And i called that zune place and they didnt really help me at all. So I'm sending my zune in to the zune place, to get it fixed, you should do the same.

  • diddles26 Feb 15, 2009

    It was playing fine, then just restarted and now no screen. tried rebooting and nothing...?

  • Anonymous Apr 04, 2009

    after i plug the zune in to the charger it has to sit there for about an hour untill it turns on. but when i take it off the charger it goes black. when i press the on button the zune logo appears and starts to flash. or an exclamation marks flashes. this is very odd.

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  • Master
  • 827 Answers

Try pressing BACK+LEFT+CENTER as it is coming on. Then reinstall the firmware.
hope this helps

chris

Posted on Dec 15, 2008

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