Question about Brother MFC-7820N Printer

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Back cover open message on brother mfc 7820n

Cleared a rear paper jam and now even though the back cover is securely closed the led insists its open. followed instructions and restarted unit 2 times. can you help? back door light on no paper jam

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  • doctort1234 Jan 07, 2009

    Same exact thing happened to ours

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Had same problem. Closer inspection revealed bit of paper out of sight. Removed the toner cartridge and worked to free torn paper. Then restart. Hope it helps.

Posted on Feb 03, 2009

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396ss
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SOURCE: back cover open message on brother mfc 7820n

http://www.fixya.com/support/t150137-one_more_person_back_cover_open_problem

Posted on Nov 18, 2008

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1 Answer

OPEN FRONT COVER MESSAGE WILL NOT GO


First check again if cover closed properly. If message does not go, Switch off the machine at the outlet and re-connect. It might re-set. If that does not work, try re-set button in the panel and lastly check troubleshoot in the manual. Good luck

Jul 19, 2013 | Brother MFC-7820N Laser Printer

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Paper jam displayed but no paper jam found. Cleaned with air but this did not help. Seems like printer wants to keep resetting itself.


I had this problem and someone on Fixya solved it. Open the back cover and slide the guide slightly. If it's off center it won't work and gives you the jam message even though there's no jam. It solved it instantly.

Sep 27, 2011 | Brother MFC-7820N Printer

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Message of back cover open


If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7820_all&Cat=11

Feb 23, 2011 | Brother MFC-7820N Printer

1 Answer

Back cover open close the back cover


If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Dec 03, 2010 | Brother MFC-7820N Printer

1 Answer

MFC 7820n 'close back door error'


Hello Daysinn,

The "back cover open" message is usually caused by a paper jam inside the printer.
Follow these steps to rectify the problem.

1. Unplug the power to the printer.
2. Open the back and front cover.
3. Remove the drum and toner, this may be difficult because it may be stuck; don't be afraid to pull hard, you wont break anything.
4. Check for any foreign objects, most likely a peice of paper.
5. Reinstall the drum and toner.
6. Make sure to close the front and back covers.
7. Turn the power back on.

If the message stays after all this, there may be a sensor not working.

Thanks,

Pat

Mar 25, 2010 | Brother MFC-7820N All-In-One Laser Printer

2 Answers

I cannot get the BACK COVER OPEN message to GO AWAY. I tried to open the back black cover and check to see if there were any paper jam and i also opened the front cover and ejcted the ink toner and no...


There is a little cover there that has a sensor flag on it. It is most likely in a jammed position. If you are able to carefully take the cover out, you can bend it slightly, readjust the sensor flag, and reinstall it.

Thanks

Mar 12, 2010 | Brother MFC-7820N Laser Printer

1 Answer

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Have you checked for paper jammed in the rollers or any other small item like a paper clip? Also are you running this on wired or wireless connection?

Jan 13, 2010 | Brother MFC-7820N Printer

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Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

Apr 01, 2009 | Brother MFC 7420 All-In-One Laser Printer

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Back cover open error message MFC 7820N


Reseat inner rear paper guide to allow sensor to home correctly

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1 Answer

Back cover open message on brother mfc 7820n


http://www.fixya.com/support/t150137-one_more_person_back_cover_open_problem

Oct 24, 2008 | Brother MFC-7820N Printer

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