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Like most manufacturers these days, Jenn-Air offers manuals online. I did not see specific instructions for removing the panel, but here is a link to the parts diagram which may offer some hints. You can also call or chat online with Jenn-Air Customer Care.
Hello, Thank You for using FixYa. I will be helping you today. It is hard to take apart without breaking it! It is held together with all plastic clips and they break! But you can by putting a putty knife in the inside door seam all the way around and pry the clips down to pop the door apart.
Thank You and please rate my answer if it was helpful..
I'm afraid since Jenn Air has become a division of Whirlpool (along with numerous others) the quality has suffered.
I was going to suggest that you purchase a service manual for your unit so you could 'reset' it yourself. Service manuals can cost from $12-$40 US and in many cases obviate the need for 'professional' service calls.
However, I couldn't find one offered for your model number so your only choices are to continue to pay for 'service' or examine the guts visually to see if you can locate any reset feature.
This is what I would do.
When microwaves fail, older ones generally need a diode, a big capacitor or the magnetron replaced.
Newer units are suffering power supply failures as many have moved from the reliable but less efficient 'linear' power supplies to 'switched mode' types that are more efficient but more complex and prone to failure.
These later types usually have the word 'inverter' in the model description.
I have the same unit and age the JMC7000 everything appeared normal on the display and countdown etc...But it would not heat,I trouble shooted the problem and discovered it was a faulty door switch I replaced it and it works like new again.I ordered the part from www.repairclinic.com it's an easy fix.and costs a few bucks...