Question about Tacsew T500
I recieved my Rex blind stitch hemming machine and just set it up today, the machine did not run..there is no support number in the book... when I ran the machine I heard the motor running but it did not turn the gears to work the machine. Anyway since there is no support number for this machine and after contacting overstock.com who did not have any support info, i decided to try and trouble shoot. At first I thought it was an oiling issue so I put the oil to the machine and pressed the presser foot along with turning the handle manually in hopes to prime the gears... it caight a little but would not run smoothly. Anyway I decided to take the side cover off the machine to find that the motor which is located on the baxk was loose hence the belt was loose hence would not work the machine, the motor itself was working fine.... I tightened the motor up and the machine works wonderfully. The motor feels hot, so i am wondering if this is normal or is it becaue i was trying to make it work that is hot?? I want to know if i should go ahead and return it, hopefully I can get away with that but if anyone feels that the motor should not be hot while running please ket me know.. it is quite hot... I will see tomorrow if it is the same now that the machine is working propley. In the manual it says something about filling a resevoir with oil, but then it only shows six holes to prime with oil.. is there a resevoir for this machine? Th last isssue is how to lock the stitch, i have gone by the instructions but the stitch does not lock and then it can unravel?? Thank you for any help with tis machine, it has great reviews so I am hoping it is plain sailing from now on. Also does anyone have any other support / troubleshooting for this machine?? Thanks Fiona
When you tighten the belt it is a problem if it isn't adjusted right. You need to loosen the belt again. When you are pushing on the foot control the motor will begin to run. At the same time you can adjust the belt by carefully moving the motor. You will notice the motor speed will change as you do this. Stop adjusting the motor belt when you hear the motor speed at it's highest speed. Tighten down. Now, give it a try.
Posted on Feb 27, 2017
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I was looking for a manual for my T500 as well and stumbled across this site:
It is for the reliable brand but they are almost identical and it is better than nothing!
Posted on Feb 17, 2009
When I purchased my blindstitch machine, I was also told to kind of snap the fabric as you pulled it our of the machine. Like you, I found that to be a little risky. Sometimes I'd just unravel what I'd sewn. I have found the most dependable thing to do is: Before removing the fabric from the machine, snip the thread between the fingers of the looper as it approaches the needle. If the loop is broken, the chain stitch will not pull out. If you cut the loop as it approaches the needle, you will get a bit longer tail so the needle doesn't come unthreaded on the next run. If you find you need a bit longer thread tail, you can pull a bit on that loop before cutting. As long as the needle has passed through the loop on the previous stitch, you'll be fine.
Posted on May 05, 2009
I know this is a VERY late answer, but I hope it can help others. The direct wholesale importer for the REX RX518 blindstitch hemmer (and the same company who is possibly involved in its manufacture) is Artek Sewing Machine Supply in Brooklyn, NY (800-221-9440).
Artek seems to be the only company with whom to speak about this machine. They sell and "service" the RX518 (which may mean throwing them away and giving out another if they feel like it)! It is a company that does business as both "REX" and "Artek." This is not as good as dealing with Viking, Bernina, etc. for sure, but at least it's something!!
Posted on Aug 20, 2009
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