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Have a digital camera/mp3 player 44090/44091/44092/44093 have installed software but when we plug it in to usb slot doesnt register on comp. cannot transfer music etc. running windows vista please help asap kids christmas present. thankyou

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  • mummyto3 Dec 26, 2008

    We have exactly the same problem! Our computer recognises the camera part but will not recognise it as a music player. The kids are a bit disappointed that santa seems to have left a dud. Please, please help us.

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I have fixed our problem! Hope this helps you out. I downloaded a manual for the 44090 model.
Make sure that you don't have it plugged into the usb port and the player is switched to mp3 mode. Open the software and then when it says to plug it in now, you need to turn the player into music mode. Press and hold for 3 to 4 seconds the centre power/play/pause button. It will start the red light flashing. Once the light is flashing it is in music mode. Plug in to the usb port and the computer should recognise it bringing up the install now button for the software. Click 'install now' and it should work.
I don't use the software to load songs I just use windows media player and once I had passed this install now bit media player recognised it instantly.
Everytime you want to listen to music you need to put the player into music mode by holding down that button till the red light flashes. Once music is loaded on it starts playing as soon as that red light starts flashing!
Good luck and I really hope this works out for you too.

Posted on Dec 26, 2008

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Posted on Jan 02, 2017

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