Question about Creative Labs WebCam Live! Pro

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Device not Available?

I just got my webcam, it's been used on other computers before, but I have a MUCH older one. I'm on Windows 2000, but it's good enough for my iPod to run on and my old webcam has worked before. Everytime I hit capture in the webcam center, it says, "The device is not available, it may be used by another resource." Did I install it wrong?

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  • Anonymous Feb 05, 2009

    it has worked before and now it is telling me the device is not available



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I would suggest, that the camera driver may have duplicate instances for some reason, so remove cam, uninstall the software and start again to see if this cures the problem. Also try using a different usb port.

Posted on Mar 18, 2007


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Intergrated webcam in m5670 not found

Most of Acer's laptops and netbooks have an integrated webcam, with its lens above the screen. A basic webcam program is included with the Windows operating system on Acer laptops and netbooks, so you don't have to download third-party tools to use your webcam.
If the webcam isn't working properly, you can use the Windows Device Manager to troubleshoot it.
Acer also makes webcam drivers available for download on its website if yours have been lost or become corrupted.

Step 1. Click "Start," choose "All Programs," click the "Acer Crystal Eye webcam" folder and then click "Acer Crystal Eye webcam." The webcam program opens.
If you see your face on the screen, your webcam is working.
Use the buttons beneath the image to take pictures or videos.
Proceed to Next Step if the webcam is not working.
Step 2. Click "Start" and choose "Control Panel."
Click "Hardware and Sound" in the window that appears.
Click "Device Manager" under the "Devices and Printers" heading.

Step 3. Expand the "Imaging devices" category in the Device Manager's list. Right-click "USB Camera" and choose "Enable" if the option is available in the drop-down menu.
Return to Step 1 and try the software again.
If "Enable" is not available, choose "Properties" and read the "Device Status" field. If the field indicates the device's drivers are not in order, or if you can't find the "USB Camera" entry in the list, proceed to Next Step .
Download and install the camera drivers for your particular Acer laptop or netbook model from the website Repeat Steps 1 through 3 after installing the drivers.
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Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark ?
right click to reinstall drivers or update driver xp.
Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
Windows XP/Vista/7/8
It might take some time being a freeware driver solution
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this is a free driver solutions
This will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
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Skype comes up and says my camera is not supported.

  • Extract from Skype Help
  • "Most PC-compatible webcams should work with Skype, although some older models may not. Make sure you download and install the most recent drivers for your webcam (you can get these from the webcam manufacturer’s site). Or, you can buy a webcam that’s guaranteed to work seamlessly with Skype from the Skype Shop.
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I lost my cd disk for creative web cam pd 1001 HG 678657

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This release includes several fixes and improvements to video quality.

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There are better and cams to use than that one, here is the spec on that one you have:

Product Features and Technical Details Product Features
  • 352 x 288 video resolution
  • Microphone required for sending audio
  • USB 1.1 interface
  • Includes Live Express, Ulead iPhoto Express, and Microsoft NetMeeting software
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Technical Details
  • Brand Name: Ezonics
  • Model: EZ-305
  • Item Package Quantity: 1
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  • Width: 1.8 inches
  • Depth: 4.7 inches
  • Height: 3.7 inches
  • Weight: 0.9 pounds
I hope that helped you, i recomend you to buy a new and better one

Good luck

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