Question about Mitsubishi DP930-BK (Black) 19 in.CRT Conventional Monitor

1 Answer

Screen goes black with white horizontal line.

The screen on my monitor goes black with a whitish horizontal line in the middle of the screen. I saw noone answered a similiar post where the line was 15% up from the bottom of the screen. Would that solution apply to me as my line is 50% up from the bottom of the screen. If so, can this be done at home.

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  • Judah Liberman Apr 01, 2007

    The problem occcurs randomly while the computer is in use (IE: way after windows has loaded), it will just go blank with horizontal line. I've already swapped the video card from a Radeon to a Matrox with the same results (differnt card and driver) interesting thing is that this is a dual monitor system and both monitors are behaving similarly though they don't blank out at the same time. Any help you could provide further would be appreciated.

    Thank you

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WHEN does this problem occur? Does it ONLY happen after the computer loads Windows (or another OS), or does it happen as soon as you turn the monitor on? We really need more information before we can provide specific advice or suggestions... IF this happens as soon as you turn the monitor on, switch it with a different monitor. If the problem goes away, the original monitor is defective, and probably not worth the cost of repairing it. If the problem ONLY happens after you load Windows, boot the system into Safe Mode (press the F8 key during bootup until you see the menu which allows you to select Safe Mode), then reboot and see if the problem has been resolved; simply booting into Safe Mode, then rebooting the system into Windows MIGHT solve this WITHOUT requiring you to change any system settings... IF the problem remains in Windows AFTER you've booted into Safe Mode AND rebooted back to Windows, the videocard driver might be corrupted. In that case, you'll have to reinstall the vidcard driver to correct this problem... If all else fails, it IS possible that the videocard itself is defective; if installing an updated driver doesn't work, try swapping the videocard with a different one. BE SURE to uninstall the OLD videodriver, and install the proper one for the new videocard; if you don't install the correct driver, you could create MORE problems than you have right now...

Posted on Mar 30, 2007

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