Question about HP PhotoSmart InkJet Printer

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Black streaks on the back of the printed page

What is the cause and what can I do?

thanks, jim bender

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Spray window cleaner on the drum it works well

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When the paper prints, the color is missing in areas. It looks like a streak mark down the page. The black ink is full color, they yellow and cyan have a white, non-printed streak down the center, and...


Inspect the rollers for dirty or damaged surfaces. Clean up any loose toner or other debris in the machine. Note: avoid touching any roller with bare skin; especially in the fuser section or the photosensitive drum in the toner section. Skin oil can cause poor print quality or premature degradation of the roller surface.

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Clean the roller and the inside of the machine, asny residue on the roller will cause these black streaks. If cleaning doesn't cure the problem you will need to replace it.

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When we attempt to print it leaves black streak marks. At first it printed all black and when we went to setup under maintainence we chose alignment and clean cartridges. This worked however we still see...


If an inkjet printer gives white streaks where it should be black, it means the ink is very low, or there is dirt under the nozzles preventing it from printing properly, or, in the case of non original cartridges, ink might be leaking which prevents the bubbles of ink to squirt onto the page.

If the streaks are black where it should be white, is sounds like some dust or fluff below the cartridge leaves ink smears on the page.

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Black streaks are more then likely caused by dirt, dust and dry ink. Try using a damp cloth and clean the excess dirt/ink. Some printers have an auto clean setting, try that as well!



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you have 2 problem.
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Hey Chuck, Any chance you can post a scan of one of the faulty pages ? This will make it easier to assess the fault. Print off about 10 pages of a page that is affected by the lines. Look at each page and see if you can detect a recurring pattern over any of the pages. If there is a pattern, chances are it is probably the PCU that is marked.

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you will have to check the Minolta web tech support team for this one.

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1 Answer

Minolta 2300DL Printer - black streaks


Without actually seeing a print sample or the machine, my bet would be on the black print cartridge. Even though it reads a an acceptable level of toner, the cartridge itself sounds like it has developed a proble. 1. It's the most obvious 2. It't the cheapest place to start. If it does not correct the problem, you can still use it later. 3. It's the problem in about 80% of these types of cases. 4. I know it should be fine, but if things didn't go wrong, I wouldn't have a job! Let me know. If not we'll investigate further. Ed

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