Question about HP PhotoSmart InkJet Printer

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Black streaks on the back of the printed page

What is the cause and what can I do?

thanks, jim bender

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Clean the roller and the inside of the machine, asny residue on the roller will cause these black streaks. If cleaning doesn't cure the problem you will need to replace it.

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When we attempt to print it leaves black streak marks. At first it printed all black and when we went to setup under maintainence we chose alignment and clean cartridges. This worked however we still see...


If an inkjet printer gives white streaks where it should be black, it means the ink is very low, or there is dirt under the nozzles preventing it from printing properly, or, in the case of non original cartridges, ink might be leaking which prevents the bubbles of ink to squirt onto the page.

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Black streaks are more then likely caused by dirt, dust and dry ink. Try using a damp cloth and clean the excess dirt/ink. Some printers have an auto clean setting, try that as well!



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Are you sure this is a Designjet 450 (large format printer) and not a Deskjet 450 (portable printer)? The following assumes you have wispy black streaking on the printed side of the paper. If the streaking is on the back side then post more details of the printer model and the issue.

In either case the most likely cause is a buildup of fibers on the underside of the printheads or carriage, causing wisps of black ink to be dragged on the paper when the carriage reverses direction. You can clean the printer as shown at the following (though the details will be somewhat different for the Designjet or Deskjet....).

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Hey Chuck, Any chance you can post a scan of one of the faulty pages ? This will make it easier to assess the fault. Print off about 10 pages of a page that is affected by the lines. Look at each page and see if you can detect a recurring pattern over any of the pages. If there is a pattern, chances are it is probably the PCU that is marked.

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1 Answer

Minolta 2300DL Printer - black streaks


Without actually seeing a print sample or the machine, my bet would be on the black print cartridge. Even though it reads a an acceptable level of toner, the cartridge itself sounds like it has developed a proble. 1. It's the most obvious 2. It't the cheapest place to start. If it does not correct the problem, you can still use it later. 3. It's the problem in about 80% of these types of cases. 4. I know it should be fine, but if things didn't go wrong, I wouldn't have a job! Let me know. If not we'll investigate further. Ed

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