Question about HP PhotoSmart InkJet Printer

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Black streaks on the back of the printed page

What is the cause and what can I do?

thanks, jim bender

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Spray window cleaner on the drum it works well

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When the paper prints, the color is missing in areas. It looks like a streak mark down the page. The black ink is full color, they yellow and cyan have a white, non-printed streak down the center, and...

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If an inkjet printer gives white streaks where it should be black, it means the ink is very low, or there is dirt under the nozzles preventing it from printing properly, or, in the case of non original cartridges, ink might be leaking which prevents the bubbles of ink to squirt onto the page.

If the streaks are black where it should be white, is sounds like some dust or fluff below the cartridge leaves ink smears on the page.

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Without actually seeing a print sample or the machine, my bet would be on the black print cartridge. Even though it reads a an acceptable level of toner, the cartridge itself sounds like it has developed a proble. 1. It's the most obvious 2. It't the cheapest place to start. If it does not correct the problem, you can still use it later. 3. It's the problem in about 80% of these types of cases. 4. I know it should be fine, but if things didn't go wrong, I wouldn't have a job! Let me know. If not we'll investigate further. Ed

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