I recently purchased a new laptop which came with Vista Home Premium 32-bit OS pre-installed. Before connecting to the Internet I installed Webroot Spy Sweeper Antivirus and Antispyware with desktop firewall. No problems were encountered during the installation process.
The problem I now face is when I try to run Spy Sweeper 5.5 a windows pop-up comes up saying this is incompatible with this version of Windows.
I have done a bit of my own investigative work on the Internet and it seems a Windows update (KB943302 in particular) hard-blocks Webroot Spy Sweeper 5.5. I do not want to disable any critical windows update without fully knowing the implications (not sure how do it in vista even if I wanted to do it). What does Microsoft got against Webroot Spy Sweeper anyways?
Can you please advise as to what is blocking it and why/how I can get it to work with this stupid OS.
-   I had my Webroot Spy Sweeper installed when I bought my computer - which came with the Windows Vista Home Premium Operating System - My Webroot - according to the "sweep schecules" has NEVER run a sweep since it was installed. the program will let me operate within itself - but it does not operate on it's own & only continues to tell me to go to the options page and download a "definitions" file. I've tried - it tells me installation is complete - but NOTHING. I want to uninstall my WEBROOT!
Any other anti-spyware out there just as good & COMPATIBLE WITH MY VERSION OF VISTA??????-   WSRoof
Jan 08, 2009
-   I have the same incompatibility problem with Vista Home Premium, 32 bit, and SpySweeper 5.5. I wasted my money on Spy Sweeper.
My software will not load. The button indicates it is loading. When I click on the button all of the...
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My software will not load. The button indicates it is loading. When I click on the button all of the options are grayed out. so I am not able to scan my computer.
I have tried to get webroot to help me with the instal of the new webroot spy sweep program with no...
(More)
I have tried to get webroot to help me with the instal of the new webroot spy sweep program with no help. They have a phone line that you may reach some one if you wait long enough. If you want to get the problem solved, you will have to pay again. I have had this program for some time now, but won't buy it again. I get pop ups, and warnings to the point that I can not use my computer anylonger>