Technical Support, Instructions, & Repair Service


Ask our Experts

Ask

 

Get a Professional

 

Find a Solution
Most Common Problems for:
 

Webroot SpySweeper 5.5 incompatible with Vista Home Premium 32bit

vineet_sheor on Dec 15, 2008

" "
I recently purchased a new laptop which came with Vista Home Premium 32-bit OS pre-installed. Before connecting to the Internet I installed Webroot Spy Sweeper Antivirus and Antispyware with desktop firewall. No problems were encountered during the installation process.

The problem I now face is when I try to run Spy Sweeper 5.5 a windows pop-up comes up saying this is incompatible with this version of Windows.

I have done a bit of my own investigative work on the Internet and it seems a Windows update (KB943302 in particular) hard-blocks Webroot Spy Sweeper 5.5. I do not want to disable any critical windows update without fully knowing the implications (not sure how do it in vista even if I wanted to do it). What does Microsoft got against Webroot Spy Sweeper anyways?

Can you please advise as to what is blocking it and why/how I can get it to work with this stupid OS.

Many thanks,
Novice and Frustrated Vista user
Sponsored Links

I have a similar problem Post a new problem
This Problem has been added to the Share Your Expertise Page under "My Work Queue".
Same Problem

Feb 10, 2009

-   I had my Webroot Spy Sweeper installed when I bought my computer - which came with the Windows Vista Home Premium Operating System - My Webroot - according to the "sweep schecules" has NEVER run a sweep since it was installed. the program will let me operate within itself - but it does not operate on it's own & only continues to tell me to go to the options page and download a "definitions" file. I've tried - it tells me installation is complete - but NOTHING. I want to uninstall my WEBROOT!
Any other anti-spyware out there just as good & COMPATIBLE WITH MY VERSION OF VISTA??????-   WSRoof

Jan 08, 2009

-   I have the same incompatibility problem with Vista Home Premium, 32 bit, and SpySweeper 5.5. I wasted my money on Spy Sweeper.

-   Guest

Solution #1

posted on Dec 16, 2008
Not Rated)

sharathkrsna

Rank: Apprentice 
Rating: 0%, 0 votes
You can always try Spybot its free and will know for its detection and removal of spyware.
Was this helpful?
Yes
No

Related Problems

webroot spyware with antivirus conflicts with my McAfee I...

I'm trying to download a new antivirus program but it keeps...

I did the sweep on my computer, and it quarantained like 26...

I tried to uninstall spy sweeper and now I can't get rid of...

Can you Help with these Software Utility problems?

webroot can't get updates eror...

Solve
when I try to update I keep getting error code webroot can't get updates eror disp0201

Not able to use software.

Solve
My software will not load. The button indicates it is loading. When I click on the button all of the... (More)

I JUST RENEWED MY SUBCRIBION AND I'M...

Solve
i just renewed my subcribion and i'm still being told my subscribion is expired

I have tried to get webroot to help...

Solve
I have tried to get webroot to help me with the instal of the new webroot spy sweep program with no... (More)

Sponsored Links

Didn't find what you were looking for?

Describe your Computer problem:


Top Software Utility Experts

Rank: Guru Guru  

Solutions: 2825
Member Since: January 2009

Experience: I have yrs of experience dealing with many situations.

Ask Me
Find more Software Utility Experts

Top Computers & Laptop Repair

(877) 729-0812
We connect to your computer over the Internet to...
Remote Repair

(562) 366-0079
On-Site Service 24/7. Home & Business IT...
RTS Technology Group, Inc.



X
Continue
When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!
Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?


 
Select