I would start by taking the pump off the motor and starting the washer if your washer agiates something is probably in the pump if the washer still does not work with the pump unattached to the motor you could have a bad motor
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First ck to see if your water pump is leaking. It normally leaks when the machine is running not just filling. Also look at all the attaching rubber hoses under the machine and see if water is leaking down the back right side of the machine and then running around the frame to the front long shot but possible.
if there is no water leaking from the unit.then stop the washer pull your drain hose up so it is at least as high as the top of the washer make sure not to to take it all the way out of the wall.you should here water draining out of the hose once the water has stopped restart you washer and it should stop filling.if it does not the yes you have a fill valve sensor problem.the drain hose usually always holds some water and during the filling process if the drain hose if very low it will cause the water to start gravity eeding out of the washer that is why raising the hose helps out.i hope this helps your problem.i would like to now how it worked out for you good luck.
Hi, You can change the pump by disconnecting power, water fill hoses, & take drain hose out od drain. Lay the washer on its back (use some padding under machine so that you do not damage threads on inlet valve. The pump is located on motor and has two clamps holding it. Just remove those clamps and the two drain hoses from the pump. The pump should release from the motor shaft. If the motor shaft is rusty, the pump might not want to come off ease and the shaft will need to be cleaned with sand paper or emery cloth so the new pump will go on easy. Failure to get the pump on all the way will cause the new pump to leak also.
Put your hoses back on the pump and everything should be ok.
Ive only run across this a couple of times in my years of appliance repair. This sounds like you do not have an air gap on the drain hose. Where the hose hangs into the wall drain pipe make sure you do not have that sealed air tight with duct tape around it or something. It needs to have a gap all the way around the hose and just hang freely. If it is sealed off then it creates a siphon effect and sucks the water right out of the washer tub into the drain.. Hope this helps.. Thanks
well you can try filling the outer tub separately.with what you mentioned, the problem is certainly not with the drain hose or the pump. fill the tub separately with some water and if the leak is seen then the problem is certainly with the outer tub corrosion or crack on it.