Question about Canon Pixma MP500 All-In-One InkJet Printer

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Cassette error We have paper in our Canon MP500 printer but we keep getting an error message "there is no paper." Load paper and press (OK). The paper is sitting correctly in the rear paper feed tray, but it is not being picked up.  The machine is also making a noise when trying to pick up the paper. It's a hollow plastic sound.

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On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.

Posted on Nov 10, 2010

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I have a Canon Pixma 640. It's hardly been used since I bought it. Now suddenly there is an error message saying 'Error cassette, no paper, please load paper and press OK' I've done this...


This may sound patronising but are you sure there is paper in the cassette located at the bottom of the machine and not just on top at the back. There is also a button on the operation panel that selects which tray you are using. It could be as simple as that!!

May 26, 2011 | Printers & Copiers

1 Answer

My canon mp 610 keeps showing an error message no paper no matter how much or how little is loaded in the rear try any ideas I have cleaned rollers heads everything grrrr


Is this an MP610 or an MP210? was there any error codes in the display?

If it is the MP610:

Issue: ERROR LCD: There is no paper. Load paper and press [OK].
Solution: Press ON/OFF switch to reset the multifunction device.
Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
  2. Wait approximately ten seconds and then press the button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
You may also find this helpful; don't forget to press the paper feed switch after loading until the cassette lamp lights: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp610#ServiceAndSupport

Dec 09, 2010 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Error Message: load the correct paper cassette: A4


Hi,
check under printer driver, paper size.Usually the default paper size iz ltr. change it to A4 if you wana print on A4.

Jul 22, 2010 | Canon imageCLASS MF4150 All-In-One Laser...

2 Answers

We have a printer (MX870) that keeps giving us an error stating: there is no paper. There is paper in it but we cannot get it to print...it continues to give us the same error


From the service manual about the paper issue this is what it says:

***Rear tray. There is no paper. Load paper and press [OK].

Confirm that the rear tray is selected as the paper source. Set the paper in the rear tray, and press the OK button.

***Cassette. There is no paper. Load paper and press [OK].

Confirm that the cassette is selected as the paper source. Set the paper in the cassette,
and press the OK button.

Hopefully its just a setting on the printer or the computers printer properties.

Best of luck..

Jul 06, 2010 | Canon PIXMA MX870 Wireless Office...

1 Answer

Canon MX850 - paper feed


Look carefully because it is a cassette on the bottom of your canon mx850... so the solution is: or you fill that cassette or you switch your canon (it is a button for that) to take the paper from the top...

Jul 27, 2009 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Machine flashing load paper message even though paper is loaded


Hi ...

Most of the time this problem comes when the paper is not loaded correctly. Follow the below instructions to load papers to the cassette and I am sure this will resolve your problem. I will keep monitoring your responce and if required, i'll look for a work arround.

Follow this procedure to load paper / envelope in the cassette:
  1. Pull out the cassette from the machine.

    p_ch03_070_e.jpg

  2. Remove the cover from the cassette.

  3. Fan out the sheets of paper so that they do not stick together.

  4. Align the edges of the paper.

    05sj00149_01.jpg

  5. If the cassette is not yet extended, use your thumb to press the tab (indicated by the pink circular outline) and release the latch.

  6. After the latch is released, remove your thumb from the tab. Then extend the cassette until a click is heard.

    05sj00149_02.jpg

  7. Load paper on the upper-right corner of the cassette with the print side facing down.

    Note:
    * Since the Credit Card sized paper, Canon Photo Stickers, and Legal sized paper cannot be fed from the cassette, load them in the auto sheet feeder (ASF).
    * When loading A5 or larger sized paper (nonstandard-size paper: 203mm / 8inches or more in length), extend the cassette by pinching the tab.


  8. Grasp the paper guide (A) and align it to the long edge of the envelope stack (2). Align the front edge of the paper stack in the same way (3).

    loadenvcass780.gif

  9. Close the lid and push the cassette all the way into the printer.

  10. Press the <Open> button and pull out the extension completely.

  11. Press the <Feed Switch> button to turn on the Cassette light.

    05sj00149_04.jpg

    *MP500 shown.

    Note:
    If the Auto Sheet Feeder lamp lights, press the Feed Switch button to light the Cassette lamp.
    If the Cassette lamp does not light even after pressing the Feed Switch button, Paper Source in the printer driver may be set to the setting other than the Feed Switch button.

Loading on envelopes
Paper Type
Precaution
Envelope (DL / #10 )
Set paper with the flap closed.
  1. Press down firmly on the edges of the envelopes to make the folds crisp. Also, press firmly on the area that corresponds to the edges of the back flap.

  2. Remove any curling by holding the edges diagonally and bending them gently.

    envprep360.gif

  3. If the edges of the envelope are inflated or are curling, place the envelope on a flat surface. With a pen, press down while moving it from the center toward the edges of the envelope.

  4. Ensure that no curl or puff exceeds 1/8 in. (3 mm).

  5. Load envelopes in the cassette with the print side facing down and the flap towards the left.

    05sj00149_05_te.jpg

  6. Close the lid and push the cassette all the way into the printer.

  7. Press the <Open> button and pull out the extension completely.

  8. Press the <Feed Switch> button to turn on the Cassette light.

    05sj00149_04.jpg

    Note:
    If the Auto Sheet Feeder lamp lights, press the Feed Switch button to light the Cassette lamp.
    If the Cassette lamp does not light even after pressing the Feed Switch button, Paper Source in the printer driver may be set to the setting other than the Feed Switch button.

Don't forget to vote if this helps ... Cheers :)

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1 Answer

Canon MP600 all-in-one printer.Out of paper?


Try this:
Go into the driver toolbox under printing preferences and select auto
continuous feed from the paper source dropdown box.

Both trays should be of the same size paper and type for this to work.

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1 Answer

Error code 5110 Canon Pixma MP500


Error 5110 = Kann den Schlitten nicht anheben. (mechanischer Fehler)

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