Question about Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Dell wireless keyboard and mouse will not work

We recently moved and now the wireless bluetooth keyboard and mouse will not work. I have plugged the bluetooth device in the usb port and put new batteries in the keyboard and mouse . We still can not get either to work. The keyboard and mouse have the blue lights lit indicating that they are powered on.

Posted by on

  • leonartdo Jan 08, 2009

    unable to be discovered for pairing. Pressing bluethooth button on keyboard does not cause the blue light to blink. 

  • Nicolas
    Nicolas May 11, 2010

    Did you activated the bluetooth on your pc?

    Easy to forget in the moving-rush

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 Go to Control Panel and click on Sound.
Next click Bluetooth Devices.
Click Add button, lower left corner of the Bluetooth Devices window.
Insure batteries are installed.
Press the Connect Button on the Keyboard (Usually located on the under side of your keyboard) this allows Windows to see the keyboard so you can pair the keyboard to the computer.
On the computer choose My Device Is Set Up and Ready To Be Found.
Click NEXT.
The keyboard should appear in the Add Bluetooth Device Wizard Window.
Select your Keyboard and click Next.
When prompted, select Choose a Passkey For Me and click Next.
Windows will generate and display a Passkey.
Type the Passkey specified on the Bluetooth Keyboard
(do not use the keyboards keypad when typing the passkey)
No charters will appear on the monitor when typed, but if you make a mistake, you can backspace.
You must enter the Passkey within 30 seconds.
If you don’t enter the Passkey within 30 seconds, click Back and click Next again.
Once the Passkey is entered, the Keyboard should be connected to the computer.
Finish and follow any on screen instructiond.

Hope this helps. Bud

Posted on Jan 21, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 171 Answers

I think the problem people are having and is obviously being overlooked is that the keyboard will not go into pairing mode using the button on the bottom. Everyone is giving the standard "How to" answer which does not address the pairing issue. An example of this is in the answer above

"The keyboard should appear in the Add Bluetooth Device Wizard Window."

Well it does not appear in the window because the keyboard will not go into pairing mode. So now what?

Posted on Feb 02, 2013

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Changing the batteries does not make the mouse work. the cursor is visible on the screen but will not move. what next?


Have you tried re-pairing your mouse? Should be a button on the bottom of the mouse and a button on the wireless antenna device. Or, If your using a bluetooth mouse make sure bluetooth is turned on, on your computer.

Jun 28, 2010 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

I have a Dell bluetooth keyboard and mouse that I bought with my Dell Inspiron notebook - I now want to use with my new Sony Vaio notebook but the Vaio does not seem to be able to see the keyboard and...


The mouse and keyboard to not communicate directly with a computer, but with a small USB device plugged into the computer. Remove that device from the Dell and plug it into the Sony. But you also have to go through the resynch sequence.

Jan 13, 2010 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

My dell keyboard with blue tooth connection


If there is no light on the Bluetooth keyboard it means there is a problem with it.

If the Bluetooth keyboard is not responding try to do the following:

1. Change batteries
2. Go to control panel
3. Click Bluetooth Icon
4. Delete the Bluetooth Keyboard
5. Click on Add new wireless device
6. Press the pairing device on the keyboard
7. Bluetooth keyboard will be detected
8. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

Nov 30, 2009 | Dell Wireless Keyboard Optical Mouse w0147

4 Answers

Dell wireless mouse and keyboard-no instructions


Most Bluetooth keyboards and mice are just Plug-n-Play and does not require any driver installation. You need to isolate the problem, please follow the steps below:

1. Make sure that the wireless adapter of your wireless KB and mouse is properly connected to the USB port of the computer.

2. Make sure that the USB ports of your computer are working.

3. Use fresh batteries for the KB and mouse.

4. After connecting the wireless dongle to the computer, turn on your KB and mouse (there should be an ON/OFF switch underneath).

5. Briefly press the connect button on the wireless dongle and then hold down the connect button underneath the mouse for five seconds and then release it.

6. Do the same steps for the KB.

Have a good day!

Jun 27, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Wireless keyboard and mouse not working


Hello

Some wireless keyboards and mices have a button that enables the locating signal of the device, this button when pressed locates the receiver and initiate a pairing with the host. Look below you keyboard and mouse, and if your keyboard is a Bluetooth device, then check in your computer if the bluetooth is enabled and drivers are installed.

good luck

May 23, 2009 | Dell 0Y3740 Keyboard

1 Answer

Wireless Mouse a Problem


Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

Dec 25, 2008 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Dell bluetooth wireless mouse pointer misses the mark


reload the drivers again that will solve the problem ! make sure they are updated!

Oct 12, 2008 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Dell optical wireless mouse locking


If your mouse is "locking" the two most likely causes are either due to a battery issue or a connection issue. The first is unlikely since you're saying it started just after you replaced the battery, but you might want to try again if you have other new batteries around that you can use. Also you could try Re-Pairing (if you have the bluetooth wireless keyboard/mouse combo that dell offers) the keyboard and mouse after reboot. step by step Instructions for re-pairing or fixing a corrupted are should be available on the Dell support website and vary depending on the exact model you have.

Jun 28, 2008 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Dell bluetooth keyboard/mouse bundle


i just got the bluetooth keyboard and mouse but i dont know how to get them to work. can any body help?

Jun 06, 2008 | Dell Wireless Keyboard Optical Mouse w0147

Not finding what you are looking for?
Dell Wireless Keyboard Optical Mouse w0147 Logo

516 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Keyboards & Mice Experts

 Larry
Larry

Level 2 Expert

115 Answers

Cindy Wells

Level 3 Expert

4798 Answers

Lawrence Oravetz

Level 3 Expert

7928 Answers

Are you a Dell Keyboard and Mice Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...