Question about Panasonic NV-GS15 Mini DV Digital Camcorder

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Tape rack stayed open

Need help does somebody know how to eject the tape? the tape rack went down while the door was open and the tape were not inserted to the left

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Re: tape rack stayed open

A similar thing happened to me - I took it to panasonic service centre to fix and unbelievably the problem was that the HAND STRAP was quite tight (I have small hands and set it snug) and prevented the door from openeing just another milimetre more, and thus caused the carriage to 'jam'. Loosening the hand strap and opening the door allowed the tape carriage to move properly again. This was a great relief (although I still had to replace the carriage mechanism a few months later.....due to reset button message)

Posted on Jun 09, 2008

Re: tape rack stayed open

Did you find a solution? I've got the same problem on a NV-GS11. Thanks, DANIEL...

Posted on Jan 11, 2008

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did you try to open the door with a full charged battery and with the wall plug connected too ? help it with a toothpick or the corner of a credit card...
if this doesn't work, it may be the motor that is dead, do you ear any little noise when asking the ejection ? if yes, it is the mechanic, if not, it is the motor or the motor driver that is dead.

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Does it try to eject the tape? Try a gentle help on that. The tape may have gotten snarled in the camera.

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I have an Elura 90. The cassette door opens but

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Can not eject tape

I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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Won't Eject Tape

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Tape rack stayed open

I just experienced the same problem, but it took me 10 minutes to get it working again. When you look inside the tape rack, you see on the left side in the middle a little mechanical arm which you can press down for about 1cm when you release it again the rack opens completely Good luck Robert

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