Question about Philips GoGear SA178 MP3 Player

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Lost memory on my philips gogear 2gb

When i power on my philips gogear it say memory corruption and it gives me the option to repair now and when i click ok it say repairing then it says repaired all content cleared and when i click okay again it doesnt do anything.

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  • Anonymous Dec 20, 2008

    file sistem error

  • mwungura Dec 31, 2008

    i can't turn ON

  • barb217 Mar 30, 2009

    My philips gogear 2gb shows memory corruption, repair now! when I repair, it shows "Repaired! All content cleared! but now it just stays there and does nothing more. When I plug it into my computer, the driver isn't even found

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  • Master
  • 8,596 Answers

3 different problems:
ashton -
If your GoGear is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

mwungura - You problem may be hardware related, which will require a replacement, but here's how we'll find out: First, make sure the hold/lock switch is not engaged. Try turning your player on again. Consult your manuals for details on what I have just said. Second, try resetting the player - the Philips website/user manual will tell you how to reset your particular GoGear. Third, download the latest version of your Philips Device Manager by going to Philips website. Once you have done that, first run the Update function to upgrade the firmware. Finally, run the Repair function in the updated Philips Device Manager. If all of the above methods fail, call Philips and find out how to get an in-warranty replacement (or take it back to the store).

Guest - your player is screwed - there is no software available for fixing that problem. Call Philips and find out how to get an in-warranty replacement (or take it back to the store). The problem was caused because you deleted a key system file when you were trying to delete music - next time, be very, very careful.

-Tha Mp3 Doctor

Posted on Jan 03, 2009

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Hello,

when an Mp3 goes off like that, is means that the Mp3 is corrupted with virus from an application you installed or a data inside the Mp3 player and and has caused it to have memory loss.

To restore the memory of the Mp3 back to normal, you need to flash the Mp3. Flashing restores back memories that where lost.

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All songs wont go on,then memory gets corrupted


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Never follow any advice on this forum that suggests that you "format" a GoGear. It may be the correct solution for other mp3 players, but not this one. Your last hope to save your player is to get the updated version of the Philips Device Manager from Philips website, and run an Update. You may or may not have to run a Repair afterwards.

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You have to do the "update" in the Philips Device Manager (make sure you are connected to the internet when you do) to repair the corruption: Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
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3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
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If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
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