I have one like this too! Once i forgot to put enough paper in the tray, but another time I was out of ink as the cartrides don't come filled up. So I bought new ones. When indoubt about everything, turn the printer,copy and scn machine totally off and then back on
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Try resetting the printer: Reset the printer
-Disconnect the Universal Serial Bus (USB) cable from the back of the printer, but leave the printer turned on.
-Open the cover of the printer and remove the print cartridges.
-Close the cover and wait for the Insert Ink Cartridges message.
-Disconnect the power cord from the back of the printer and wait for one minute.
-Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
-Open the cover and reinsert the print cartridges.
-Close the cover. If prompted, print a calibration page.
-Reconnect the USB cable, and try to print a print job from the computer. Hope that helps!
USB: Ensures that the USB connection from your computer to the HP product is working correctly.
Ensures that the network connection between your computer and your
network is working correctly. If the tool detects a network connectivity
problem, you will be prompted to run the HP Network Diagnostic Utility
for better results.
: Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
: Checks for problems in Device Manager that would prevent printing.
: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
: Checks the port settings for the HP product.
: Checks for alternate-driver settings.
: Checks for conflicts with other drivers, such as other printer brands.
: Checks the default printer setting and prompts to select the HP product as default (optional).
Install the software on the laptop first and when it asks to connect the device, continue without connecting. Once finished, ensure the printer on the desktop is being shared in the printers folder. Then on the laptop add a device and search the network. If your 2 computers have the network established it should see it.
Hello, You should turn off and unplug all cables going to the printer and then also uninstall the printer from the computer as the printer software driver may be corrupt. 1.Then re-install the software again, then re-attach the printer. The problem should now be resolved!
It took me a bit of time, but I figured this out. It works pretty good and I haven't ran into any problems lately. Ok, the way I do it is by first bringing up the "Paint" application (if you have it). Once I have a blank page open, I go to "file" , "from scanner of camera", it then brings up the option "what do you want to scan?" I normally go with "color picture". Press "scan", wait a bit, then it will show up on your "Paint" application. Then when you want to save it, go to "file", "save as" and where you want to put it in. It's pretty easy, it was just a bit hard for me trying to figure this out. Hope this helps.