Question about HP Photosmart C3180 All-In-One InkJet Printer

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Several sheets of paper are stuck. How do I get them out?

When I presssed the start copy button, the copier grabbed a small stack of paper, and the paper has jammed the copier.

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  • Anonymous Jan 25, 2009

    i wanted to print a page but when i inserted the page it got struck and now i am not able to remove it



  • Anonymous Feb 18, 2009

    I have a paper jam on the HP C4380 and it says I have a carriage jam and to clear carriage. How do you open the carriage to clear the paper that is jammed and stuck inside?

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  • 461 Answers

First remove any paper not loaded from the tray - DO NOT use force!

The following is from the HP Website:

Clear a paper jam from the back of the All-in-One

  1. Disconnect the power cord from the back of the product.
  2. Remove the rear access door: Press the tab to the right, and then pull out the door. Figure 1: Remove the rear door several sheets of paper are stuck.  How do I get t - c00652942.gif
  3. Gently pull the paper out of the rollers inside the product. CAUTION: If the paper tears when removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.
  4. Replace the rear access door. Gently push the door toward the product until it snaps into place.

Posted on Dec 16, 2008

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1 Answer

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Step 1 Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.

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Step 3 For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out.

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