Question about Mitsubishi Televison & Video
Spent over $400 in less than 10 days!!!!!!! my warranty expired in sept 08
I have 65" Mits. lamp lasted about 2+ years and burned out. bought new on internet, that lasted about 5 months and went. Got free replacement and that lasted about 4 months. No more free replacements ...
Bought new from different source and it burned out in a week.
Note: These were ALL OSRAM original lamps from reputable suppliers.
They sent a new one but also cautioned about cleaning the "filter" on the lamp housing. NOT the large screens on either side, but the small rectangular one (about 3/4" x 2"). I did this with a shop vac pulling and pushing from every angle and it was really clogged almost solid. No way air was going across the bulb to cool it.
THIS IS CRUCIAL and I feel is the keys to the kingdom! I did this and voila - no more "plastic smell" when installing the new lamp and everything's great!
I feel that Mits should be held accountable for this for not recommending the lamp housing be cleaned periodically (maybe yearly). I really feel if this were done with my original one it would have last a lot longer.
Posted on Jun 15, 2009
Extend the warranty, wait a couple of weeks and have the manufacturer sort the problem for you
kind regards and please don't forget to rate us
Posted on Dec 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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